Associate Vice President – Enterprise Digital Platforms

Job not on LinkedIn

🔥 52 minutes ago

🇺🇸 United States – Remote

💵 $203.4k - $279.8k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Vice President

🦅 H1B Visa Sponsor

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Define the multi-year vision, product strategy, target outcomes, and enduring roadmap for Humana’s enterprise digital platform portfolio • Translate enterprise priorities and customer needs into opportunities and validate desirability, viability, quality, and executability before scaling investment • Own portfolio priorities and investment recommendations • Own the enterprise design system as a platform product, including roadmap, governance, service model, reusable components, standards, and enablement tools • Build and execute an enterprise adoption strategy for priority business and customer use cases • Partner with business and channel product leaders on activation plans, readiness, dependencies, and time to value • Drive adoption of the enterprise design system across web, mobile, and associate experiences • Establish enablement, standards, playbooks, communities of practice, and feedback mechanisms • Establish product operating model decision rights for demand intake, portfolio priorities, capability reuse, funding trade-offs, and lifecycle management • Lead enterprise and design-system governance, including contribution standards, stage-gate decisions, release priorities, exceptions, and adoption requirements • Partner with technology and engineering leaders to align product, architecture, and delivery roadmaps • Lead executive portfolio and investment reviews and manage trade-offs, resources, dependencies, and strategic vendors • Define portfolio objectives, key results, baselines, targets, and executive scorecards • Measure adoption, reuse, accessibility, speed to market, customer and business impact, cost reduction, and return on investment • Use performance insights to validate benefits, reprioritize investment, address adoption gaps, and communicate progress, risks, and decisions • Lead and develop directors, senior product leaders, and persistent cross-functional platform teams • Build a customer-focused culture of discovery, experimentation, evidence-based prioritization, enterprise reuse, accountability, and continuous learning • Strengthen product operating model capabilities, roles, ways of working, succession, and career development across a matrixed enterprise

🎯 Requirements

• 10 or more years of progressive leadership experience in product management, platform strategy, digital transformation, MarTech, experience design enablement, or a related field • Leadership of enterprise-scale portfolios and teams • Experience leading within a product operating model • Persistent product ownership and cross-functional team leadership • Outcome-based roadmaps • Evidence-based investment decisions • Continuous value realization • Experience with customer-engagement and experience-enablement platforms, including customer data, journey orchestration, content management, consent, personalization, analytics, design systems, or reusable digital services • Understanding of design systems as platform products, including reusable components, accessibility, governance, contribution models, and adoption across design and engineering teams • Ability to establish product decision rights and value-realization models • Strong business and financial acumen in a complex, regulated environment • Exceptional executive influence and communication skills • Experience leading senior leaders and high-performing teams across business, design, and technology • Dedicated work space without ongoing interruptions to protect member PHI/HIPAA information • Home internet service with at least 25 Mbps download and 10 Mbps upload speed • Preferred: hands-on product leadership with Adobe Experience Platform, including Real-Time CDP, Journey Optimizer, Customer Journey Analytics, Adobe Analytics, or Adobe Experience Manager • Preferred: experience with next-best-action, decisioning, artificial intelligence or machine-learning-driven personalization, propensity models, and experimentation frameworks • Preferred: experience in healthcare, financial services, insurance, or another highly regulated consumer industry • Preferred: experience rationalizing platforms, increasing capability reuse, and retiring duplicative technologies or solutions

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Personal wellness support • Smart healthcare decision support • Occasional travel to Humana offices for training or meetings