
201 - 500 employees
Founded 2012
☁️ SaaS
🏠 Real Estate
🤝 B2B
💰 $16.4M Series C on 2020-03
SaaS • Real Estate • B2B
Second Nature is a Resident Experience Platform that helps property managers personalize and automate resident onboarding and benefits. Its software combines Resident Onboarding, customizable Resident Benefits Packages, and an orchestration engine called Maestro to streamline leases, move-in tasks, credit-building, renters insurance, utilities, and other resident services. Delivered as a cloud platform for property management companies, Second Nature aims to improve resident retention, reduce delinquencies and maintenance costs, and increase operational efficiency.
🔥 49 minutes ago
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201 - 500 employees
Founded 2012
☁️ SaaS
🏠 Real Estate
🤝 B2B
💰 $16.4M Series C on 2020-03
SaaS • Real Estate • B2B
Second Nature is a Resident Experience Platform that helps property managers personalize and automate resident onboarding and benefits. Its software combines Resident Onboarding, customizable Resident Benefits Packages, and an orchestration engine called Maestro to streamline leases, move-in tasks, credit-building, renters insurance, utilities, and other resident services. Delivered as a cloud platform for property management companies, Second Nature aims to improve resident retention, reduce delinquencies and maintenance costs, and increase operational efficiency.
• Lead Product Management as a portfolio of businesses • Report to the Chief Product & Technology Officer with direct exposure to the CEO/Founder and executive team • Lead Group Product Managers accountable for individual product lines as businesses • Drive unit economics, revenue, retention, attach rates, new logo acquisition, and portfolio growth • Rationalize and allocate roadmap investment against business outcomes • Fund protected discovery capacity and use demand-side customer data for prioritization • Define and test attach-rate growth mechanisms for core product lines • Develop product managers into general managers • Align GTM, Finance, Operations, Engineering, Customer Success, and RevOps behind portfolio priorities • Partner with Engineering on capacity, feasibility, and delivery • Partner with Finance and RevOps on unit economics, attribution, pricing, and portfolio margin • Partner with Go-To-Market on positioning, distribution, acquisition, and attach-rate mechanisms • Partner with Customer Success and Operations on retention, post-sale experience, and adoption constraints • Maintain accountability for outcomes beyond direct control
• Has run multiple product lines simultaneously as distinct businesses, each with its own revenue, margin, and growth accountability, through a period of rapid growth • Has led a product organization of 20+ including a layer of product leaders • Has developed product managers into general managers • Has personally carried revenue and margin accountability for a product line • Has operated inside a founder-led organization through rapid growth and fast-changing direction • Has partnered directly with GTM and Finance leadership on pricing, packaging, and commercial strategy • Must be available during scheduled working hours • Must maintain a distraction-free work environment • Must have reliable high-speed internet • Must be able to start the day at 10am or 10:30am ET at least one day per week • Must attend bi-annual company-wide in-person meetings • Must provide proof of legal right to work in the United States after hiring
• Medical, Dental, Vision, & Life Insurance • 401K Plan • Open PTO and sick days • Remote-first, work-from-home position • Bi-annual in-person company meetings with business travel covered/reimbursed • Flexible remote work culture • Growth-focused environment • Opportunity to work on a fast-growing team building a new category • Award-winning, customer-loved platform
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