VP of Internal Systems – IT

🕒 September 17

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Vice President

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 12%

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Stord

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

💼 Consulting

🍽️ Food & Beverage

🏥 Healthcare

Consulting • Food & Beverage • Healthcare

Stord is a company that provides cloud supply chain solutions for direct-to-consumer (DTC) and omnichannel brands, specializing in fulfillment, last-mile delivery, and inventory management. By integrating best-in-class software with physical logistics operations, Stord aims to enhance the consumer experience from pre-purchase to post-delivery. The company supports over $5 billion in commerce annually and offers services such as order management, shipment protection, and inventory planning to streamline supply chains and improve brand loyalty. Stord also serves a wide range of industries, including health & beauty, nutrition & supplements, and apparel & accessories.

📋 Description

• Elevate Stord's enterprise systems and IT function for a scaled, rapidly growing commerce-enablement and fulfillment company • Own strategy, architecture, and roadmap for CRM, ERP, HRIS, CLM, Procurement, and Customer Success platforms • Define integration and data-flow decisions, ownership models, architecture documentation, and business-impact prioritization • Govern master data for customers, vendors, products, locations, and employees • Establish data-quality frameworks and ensure canonical metrics are captured consistently in source systems • Identify and rebuild high-friction processes across Finance, People, Legal, Support, and Operations • Lead IT strategy and operations, including identity and access management, device lifecycle, end-user support, and corporate networking • Own physical networks and device infrastructure across fulfillment and parcel sites, including scanners, printers, Wi-Fi, switching, routing, ISP circuits, and failover • Stand up IT for new sites and countries according to Operations timelines • Operate endpoint, identity, and access controls to Security-defined standards • Ensure fast, complete onboarding and offboarding • Own company-wide SaaS administration, contracts, licensing, access, renewals, utilization, consolidation, and vendor diligence jointly with Procurement • Manage security and compliance reviews for new tooling, including AI tools, and administer company-wide AI platforms • Operate privacy programs including GDPR, EU-U.S. Data Privacy Framework certification, records of processing, DSARs, retention schedules, and vendor DPAs until transition to GRC • Enforce data residency, retention, deletion, access reviews, segregation of duties, and change control across business systems • Provide audit and regulatory evidence from systems • Drive AI adoption within IT and Business Operations and partner with other functions on AI-native processes • Integrate acquired companies' business systems into Stord's stack and support technical and operational due diligence • Lead and grow the IT and Enterprise Systems team, including an established Director of IT • Report to the SVP of Product & Engineering and collaborate with senior leaders across Engineering, Data, Security, Finance, Revenue, People, Legal, and Operations

🎯 Requirements

• 10+ years leading enterprise systems, business technology, corporate IT, or a combined function, with direct budget and hiring ownership • Experience owning a complex multi-system business technology ecosystem end to end, including CRM, ERP, and HRIS, through a migration or consolidation • Experience running corporate IT as a proactive function at a fast-growing company, ideally through international expansion • Experience owning IT for distributed physical sites, including floor networking, handheld devices, and connectivity • Experience owning a company-wide SaaS portfolio alongside Procurement, with demonstrable consolidation and savings • Experience running or materially supporting a privacy or compliance programme, such as GDPR, SOC 2, ISO 27001, or equivalent • Experience integrating business systems following an acquisition • Background in technology or tech-enabled businesses • AI adoption experience inside an operating function, measured after implementation • Working knowledge of current AI and agentic tooling landscape • Deep fluency in enterprise application architecture, integration patterns, and master data management • Solid grounding in IT operations, identity management, and endpoint and access controls • Technical credibility to evaluate integration designs and work with senior engineers and the VP of Data • Cross-functional change management and executive communication skills • Experience with IPO readiness, public-company operations, SOX IT general controls, international expansion, physical operations, or acquisition integration is advantageous

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