Care Management Support Assistant

🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $39k - $49.4k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Contribute to the administration of care management • Provide non-clinical support for assessing and evaluating members' needs and requirements • Guide members and families toward resources appropriate for members' care and well-being • Manage shared mailboxes • Enter data into care management work queues • Mail letters and educational materials • Research members who cannot be contacted • Complete other assigned administrative functions • Interpret department policies and methods for completing assignments • Identify work expectations and quality standards within defined parameters • Prioritize and schedule assignments using independent discretion

🎯 Requirements

• At least 2 years Administration support experience within the healthcare industry • Minimum 1 year intermediate or better working knowledge using Microsoft Office Programs, specifically Teams, Excel, PowerPoint, Outlook and Word • Experience with systems and platforms, and ability to troubleshoot and resolve general technical difficulties • Decision making skills regarding own work approach/priorities, work assignments, standards and resources • Familiarity with care and well-being resources • Passion for contributing to an organization focused on continuously improving consumer experiences • Must be able to work a 40-hour work week, Monday through Friday, 8:00 AM to 5:00 PM Eastern Time • Minimum download speed of 25 Mbps and upload speed of 10 Mbps • Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information • Associate's degree preferred • Microsoft Access proficiency preferred

🏖️ Benefits

• Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Remote work at home • No travel required, except occasional travel to Humana offices for training or meetings may be required