Data Protection Investigations Analyst

🔥 20 minutes ago

🐊 Florida, Illinois, +7 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🐎 Kentucky – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $89k - $121.4k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

🦅 H1B Visa Sponsor

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Analyze DLP alerts and controls across email, endpoint, web, cloud/CASB, collaboration, and data classification platforms • Validate policy behavior, assess business context, and recommend actions • Explain DLP, data classification, and information protection controls to technical and non-technical stakeholders • Serve as centralized intake for Data Protection inquiries, control questions, investigation requests, exceptions, and incident or problem tickets • Triage and coordinate requests through resolution or appropriate escalation • Investigate unusual data access, bulk downloads, unauthorized sharing, unapproved storage, and attempts to bypass controls • Assess events using user activity, data sensitivity, destination, control action, business context, and historical patterns • Coordinate review and escalation with Threat Management & Response, Legal, Privacy, Compliance, Human Resources, and business stakeholders • Maintain objective, evidence-based investigation documentation • Coordinate response and escalation for elevated-risk investigations, potential incidents, or specialized reviews • Respond to inquiries about DLP alerts, data classification, control behavior, exception handling, security reviews, and operational processes • Communicate findings, limitations, and recommended next steps to technical and business audiences • Maintain case notes, investigation summaries, standard operating procedures, runbooks, knowledge articles, and triage materials • Compile operational metrics on alert and investigation volume, service-level performance, queue aging, case quality, exceptions, subsidiary support, compliance evidence, and control effectiveness • Identify control issues and improve triage consistency, service levels, evidence handling, automation, and repeatable workflows • Meet service levels, maintain complete case records, reduce queue aging, and escalate blockers or emerging risk promptly • Support subsidiaries and affiliated businesses using consistent investigation, evidence-handling, documentation, escalation, privacy, and compliance standards

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Security, Cybersecurity, Information Technology, or a related field, or equivalent practical experience • Two or more years of relevant technical experience, including at least one year in Data Security, Cyber Data Protection, DLP, security operations, insider risk, incident response support, or a related field • Experience triaging security alerts, reviewing logs, collecting evidence, documenting findings, and supporting investigations or incident response • Working knowledge of DLP, data classification, information protection, security monitoring, data handling, and common exposure scenarios • Ability to analyze routine to moderately complex issues, follow established procedures, and make sound, evidence-based recommendations • Experience supporting centralized intake, ticket handling, case management, or operational queues with consistent prioritization and follow-up • Effective written and verbal communication skills for explaining Data Security controls to technical and business stakeholders • Commitment to accurate documentation and continuous improvement of scalable, efficient workflows • Ability to responsibly use approved AI-enabled tools while protecting sensitive information and complying with security, privacy, legal, and regulatory requirements • Experience with enterprise Data Protection technology categories such as DLP, data classification, CASB, SIEM, endpoint security, email security, or data-security posture management • Hands-on experience with platforms such as Microsoft Purview, Microsoft Defender for Cloud Apps, Zscaler, CrowdStrike, Proofpoint, Symantec, Splunk, Google Security Operations, Microsoft Sentinel, Cyera, Netskope, or comparable tools • Experience in regulated environments such as healthcare, insurance, or financial services • Familiarity with HIPAA/HITECH, PCI DSS, GLBA, NIST, SOC 2, HITRUST, or related frameworks • Security-related certification such as CompTIA Security+, CySA+, GSEC, or relevant vendor certification, or progress toward certification • Experience supporting insider risk, data exfiltration, cloud application, web activity, unauthorized sharing, or inappropriate data movement investigations • Experience reviewing security documentation, cloud service requests, data risk information, vendor or SaaS intake, or security control exceptions • Ability to handle sensitive and regulated information according to security, privacy, legal, records-management, and evidence-handling requirements • Participation in scheduled or after-hours support, escalation, travel, and workplace arrangements when required • Dedicated workspace without ongoing interruptions • Home internet service with at least 25 Mbps download and 10 Mbps upload speeds

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Occasional travel to Humana offices for training or meetings