IT Vendor Management Lead – SaaS Platforms

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🐊 Florida, Illinois, +7 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🐎 Kentucky – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $115.2k - $158.4k / year

⏰ Full Time

🟠 Senior

🛒 Procurement

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Serve as the primary strategic owner for assigned supplier relationships • Ensure supplier alignment with enterprise technology, financial, operational, and risk objectives • Lead and mature supplier governance, including quarterly business reviews, executive business reviews, steering committees, and strategic roadmaps • Oversee contract strategy, renewals, enterprise licensing, SaaS agreements, consumption models, pricing optimization, and SLA development • Partner with IT, Security, Finance, Legal, Architecture, product owners, engineering teams, and business leaders • Align business requirements with vendor capabilities and SaaS roadmaps • Lead escalations, risk mitigation, service remediation, and performance correction plans • Manage enterprise financials, including cost optimization, forecasting, ROI, and long-term investment planning • Maintain awareness of market trends, supplier risk, and competitive landscapes • Influence executive stakeholders through communication, storytelling, and analytical reasoning • Contribute to vendor management frameworks, dashboards, and governance tools • Manage high-impact SaaS suppliers, complex contracts, subscription licensing models, and enterprise platform ecosystems • Travel periodically to supplier locations, conferences, team engagement meetings, and Humana offices for training or meetings

🎯 Requirements

• Bachelor's degree in supply chain management, business management, business administration, engineering, or another related field • Seven (7) or more years’ experience in IT vendor management, strategic sourcing, technology procurement, or related IT leadership roles • Proven experience partnering with product owners and engineering teams on SaaS roadmaps and cross-functional adoption • Experience managing large enterprise SaaS ecosystems • Background negotiating enterprise SaaS agreements with multi-cloud integration considerations • Strong understanding of SaaS licensing models, consumption-based pricing, term renewals, and platform expansion strategies • Strong executive presence with the ability to influence and present to VP/SVP levels • Proven success in strategic negotiations, contract optimization, conflict resolution, and supplier lifecycle management • Strong financial acumen and ability to analyze, model, and communicate cost scenarios • Demonstrated ability to build collaborative relationships across cross-functional teams • Minimum download speed of 25 Mbps and upload speed of 10 Mbps • Ability to work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information • Preferred: Master’s degree • Preferred: Experience supporting large, matrixed organizations, preferably within the healthcare industry • Preferred: Experience managing large-scale, complex technology suppliers with multi-million-dollar budgets • Preferred: Vendor management certifications (CVM, etc.) • Preferred: Experience operating in regulated environments (HIPAA, HITRUST, SOC2, SOX)

🏖️ Benefits

• Bonus incentive plan based upon company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Professional development opportunities • Remote work arrangement