
10,000+ employees
Founded 1961
đĽ Healthcare
đĄď¸ Insurance
âď¸ Healthcare Insurance
Healthcare ⢠Insurance ⢠Healthcare Insurance
Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.
đĽ 13 hours ago
đşđ¸ United States â Remote
đľ $117.6k - $161.7k / year
â° Full Time
đ Senior
đ Manager
đŚ H1B Visa Sponsor
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10,000+ employees
Founded 1961
đĽ Healthcare
đĄď¸ Insurance
âď¸ Healthcare Insurance
Healthcare ⢠Insurance ⢠Healthcare Insurance
Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.
⢠Lead Agile portfolio operations for the Enterprise Software Quality Engineering Center of Excellence ⢠Align strategic priorities, investments, demand, capacity, and delivery outcomes ⢠Coordinate PI Planning, Portfolio Reviews, ART Syncs, leadership reviews, governance forums, and planning cycles ⢠Partner with Release Train Engineers, Product Managers, Product Owners, and Scrum Masters to improve delivery predictability, dependency management, risk mitigation, and execution effectiveness ⢠Facilitate portfolio governance processes aligning initiatives, funding, capacity, and strategic commitments ⢠Track cross-team dependencies, risks, impediments, and escalations ⢠Ensure Agile, SAFe, and Lean Portfolio Management practices align with enterprise standards ⢠Support OKR tracking, value realization, and continuous improvement initiatives ⢠Support enterprise quality transformation initiatives and strategic operational priorities ⢠Leverage AI tools and technologies to improve productivity, quality, and operational efficiency ⢠Coordinate plans, milestones, dependencies, risks, and reporting across strategic programs ⢠Track organizational goals, key initiatives, and action plans while driving accountability for outcomes ⢠Support innovation, experimentation, continuous improvement programs, and the Quality Engineering Innovation Lab ⢠Measure and communicate program value, organizational impact, and business outcomes ⢠Support annual planning, forecasting, budgeting, and financial governance ⢠Assist with workforce planning, resource forecasting, capacity management, and allocation tracking ⢠Monitor staffing trends, onboarding progress, skill gaps, succession risks, and resource constraints ⢠Coordinate resources transitioning from segment organizations into Quality Engineering COEs ⢠Provide visibility into resource supply, demand, utilization, and workforce optimization opportunities ⢠Support governance for strategic vendors, managed service providers, and supplier partners ⢠Coordinate vendor performance reviews, operational metrics, service-level tracking, and action plans ⢠Partner with Procurement, Finance, Legal, and Quality Engineering leadership on contract planning, renewals, and supplier management ⢠Support onboarding, compliance, operational alignment, and performance management for external partners ⢠Support communication strategies, leadership updates, town halls, All Hands meetings, and organizational announcements ⢠Coordinate change management and organizational readiness activities ⢠Support engagement, onboarding communications, culture initiatives, and associate experience programs ⢠Develop communication materials improving transparency, alignment, and understanding of organizational priorities ⢠Serve as a trusted operational partner to Quality Engineering leadership ⢠Drive accountability for operational, financial, and strategic commitments ⢠Build relationships across Enterprise Technology, Finance, HR, Procurement, Portfolio Management, and business stakeholders ⢠Lead through influence in a highly matrixed environment ⢠Foster accountability, collaboration, continuous improvement, and operational excellence
⢠Bachelor's degree in Management, Finance, Business or Information Technology, or related field ⢠5+ years of experience in portfolio management, technology business operations, program management, strategic planning, workforce planning, or related disciplines ⢠3+ years of experience supporting technology organizations, business operations teams, portfolio functions, or transformation initiatives ⢠Experience supporting budgeting, forecasting, financial tracking, or resource planning processes ⢠Experience developing reports, dashboards, scorecards, and executive presentation materials ⢠Experience coordinating across multiple stakeholders in a matrixed environment ⢠Strong analytical, organizational, and problem-solving skills ⢠Strong written and verbal communication skills, including executive-level communication ⢠Ability to manage multiple priorities with a high degree of accuracy, professionalism, and responsiveness ⢠Experience supporting Quality Engineering, Software Engineering, Platform Engineering, DevOps, Enterprise Architecture, or Technology Operations organizations ⢠Experience in healthcare, insurance, financial services, or another highly regulated industry ⢠Experience with vendor management, managed service operations, or strategic partner governance ⢠Experience with workforce onboarding, organizational transition planning, or change management initiatives ⢠Familiarity with Agile, Lean Portfolio Management, SAFe, DevOps, CI/CD, and product operating models ⢠Experience using portfolio, reporting, and work management tools such as Azure DevOps, dashboards/reporting platforms, and collaboration tools ⢠PMP, SAFe, Lean, or related certification ⢠Experience supporting executive-level strategic initiatives and business operations for large enterprise teams ⢠Self-provided internet service with minimum 25 Mbps download and 10 Mbps upload speed ⢠Dedicated work space without ongoing interruptions to protect member PHI/HIPAA information
⢠Bonus incentive plan based on company and/or individual performance ⢠Medical benefits ⢠Dental benefits ⢠Vision benefits ⢠401(k) retirement savings plan ⢠Paid time off ⢠Company holidays ⢠Personal holidays ⢠Paid parental leave ⢠Paid caregiver leave ⢠Short-term disability ⢠Long-term disability ⢠Life insurance ⢠Home or hybrid home/office work arrangements ⢠Remote work with occasional travel to Humana offices for training or meetings
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