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Lead Program Delivery

🔥 15 hours ago

⛰️ Colorado, Florida, +8 more states – Remote

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💵 $115.2k - $158.4k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Coordinate end-to-end program and product delivery across multiple workstreams • Manage milestones, timelines, dependencies, and risks across complex initiatives • Identify and resolve blockers proactively • Facilitate cross-functional meetings, working sessions, stand-ups, and program reviews • Liaise between product teams and enablement partners • Monitor post-launch adoption and utilization metrics • Identify improvement opportunities and coordinate corrective actions • Document key decisions, trade-offs, and strategic rationale • Develop and maintain program artifacts, roadmaps, project plans, RAID logs, delivery trackers, and supporting documentation • Create executive-ready presentations, briefing materials, status reports, and decision memos • Facilitate alignment sessions across stakeholders • Establish centralized documentation repositories and consistent documentation standards • Translate complex program information into audience-specific communications • Develop templates, frameworks, and playbooks to improve delivery consistency, efficiency, and scalability • Collaborate with Product, Marketing, Data & Analytics, Technology, and Channel Enablement teams

🎯 Requirements

• Bachelor's degree in Business Administration, Communications, Healthcare Administration, Information Systems, or a related field • 5+ years of experience in program delivery, project management, product operations, or a related cross-functional role • Experience supporting product launches, go-to-market initiatives, and adoption enablement activities • Exposure to marketing operations, customer engagement, analytics workflows, and/or digital channel management • Demonstrated success managing multiple concurrent initiatives within a complex, matrixed organization • Strong written and verbal communication skills • Experience developing and maintaining project documentation, program plans, and stakeholder communications • Proven facilitation and stakeholder management skills • Proficiency with Jira, Confluence, Smartsheet, Microsoft Teams, and SharePoint • Experience working across product, marketing, data, technology, and channel teams • Strong organizational, problem-solving, and execution skills • Preferred: experience in health insurance, healthcare, or healthcare technology • Preferred: knowledge of Agile, Scrum, SAFe, or other product development methodologies • Preferred: PMP, PMI-ACP, or other relevant project/program management certification • Ideal candidate will live within 50 miles of Arlington, VA; Louisville, KY; Atlanta, GA; Boston, MA; Chicago, IL; New York, NY; Tampa, FL; Nashville, TN; Dallas, TX; Seattle, WA; Denver, CO; or Fort Lauderdale, FL • Home internet with at least 25 Mbps download and 10 Mbps upload • Dedicated work area without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical, dental, and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Personal wellness and smart healthcare decision support • Remote work arrangement • Dedicated home workspace requirement supporting PHI/HIPAA privacy

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