Manager, Care Management – RN or SW

🔥 12 hours ago

🚗 Michigan – Remote

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💵 $86.3k - $118.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Lead teams of nurses and behavioral health professionals responsible for care management • Oversee assessment and evaluation of members' needs to achieve or maintain optimal wellness • Guide members and families toward appropriate care and wellbeing resources • Collaborate across departments and conduct briefings and area meetings • Maintain frequent contact with other department managers • Oversee delivery of care to all members served by the location • Review member case information and determine assessment needs and required disciplines • Monitor staff performance, service performance, and adherence to care coordination benchmarks • Identify members for case management and disease management activities • Develop audit plans and tools to ensure compliance with state contract performance metrics and member needs • Develop reporting tools with leadership to identify clinical performance • Interview, hire, coach, evaluate, and mentor a diverse care coordination workforce • Onboard new staff, including pre-employment HR tasks and ordering software, hardware, supplies, and support technologies • Monitor case management activities, post-discharge calls, discharge planning, and pre-assessment of elective admissions • Travel within Wayne and Macomb Counties for field-based interactions, up to 50%

🎯 Requirements

• Must reside in Michigan and be able to travel to Wayne County or Macomb County • Active Registered Nurse (RN) license or Social Work (SW) license in the state of Michigan • 3+ years of professional experience as a licensed RN or Social Worker, including experience in case and/or disease management • 1+ year of leadership and people management experience in a home care, hospice, or similar field-based healthcare setting • Demonstrated experience coaching, supporting, and developing clinicians in a fast-paced healthcare environment • Proficiency in analyzing and interpreting data trends • Comprehensive knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint • Associate's Degree preferred • Certified Case Manager (CCM) preferred • 3+ years of previous management/supervisor-level experience preferred • Experience with Medicaid Long Term Care preferred • Fully bilingual in English and Spanish or Arabic preferred • Ability to take the Interagency Language Rating (ILR) test if speaking with members in a language other than English • Must complete TB screening if selected • Valid state driver's license required • Must maintain personal vehicle liability insurance meeting stated minimum requirements • Must meet home internet and dedicated workspace requirements

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical, dental and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Personal wellness and smart healthcare decision support • Eligible mileage reimbursement for travel between home and work locations, client or assignment locations, and final work location to home • Home office work arrangement • Occasional travel to Humana offices for training or meetings • Self-provided internet service meeting minimum speeds of 25 Mbps download and 10 Mbps upload • Dedicated work space to protect member PHI / HIPAA information

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