Sales Support Representative

🔥 1 minute ago

🏰 Missouri – Remote

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💵 $44.9k - $60.2k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Process sales invoices • Draft sales documents, proposals, reports, correspondence, sales contracts, and maintenance agreements • Compile and complete standard calculations for reporting statistics • Gather background research on member accounts, prospects, competitors, and industry trends • Communicate with staff in other organizational areas to confirm order status and resolve member complaints • Maintain up-to-date member records • Collate marketing materials and prepare information for team meetings • Answer internal and member inquiries • Provide sales administrative support for onboarding and retaining members • Support sales administration and Medicare sales leadership, sales representatives, and external agents • Complete administrative tasks and projects independently with limited guidance • Complete general administrative duties

🎯 Requirements

• 1+ years of administrative experience • Intermediate experience in Microsoft Office, including Word, PowerPoint, Outlook, Excel, and Teams • Experience handling support requests from a variety of different channels while handling calls and multiple projects • Must have a dedicated workspace lacking ongoing interruptions to protect member PHI/HIPAA information • Must be able to lift boxes up to 40 lbs • Ability to organize, load, and unload products and Medicare materials used during Annual Election Period (AEP) • Availability to work 8:00 AM–5:00 PM Central Time, Monday through Friday, subject to business needs • Self-provided internet service with minimum download speed of 25 Mbps and upload speed of 10 Mbps • Associate or Bachelor's Degree preferred • Background in sales, marketing, or related field preferred • Healthcare industry experience preferred

🏖️ Benefits

• Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Personal wellness support • Occasional travel to Humana offices for training or meetings

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