Senior Care Coordinator

🔥 5 minutes ago

🌽 Illinois – Remote

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💵 $71.5k - $97.5k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Evaluate members’ needs and requirements to achieve and maintain optimal wellness • Guide members and families toward appropriate care and wellbeing resources • Provide support to the manager through precepting, coaching, and mentoring team members • Provide guidance, support, and development of team processes • Provide field work support and monitor team members’ field work visits • Escalate issues to the manager and support team management as requested • Provide coverage for Care Coordinators 1 and 2 and document in the clinical system • Mentor and support the team and training initiatives • Provide daily reports on outstanding cases and review compliance dashboards • Support internal and external audit initiatives • Complete field work support and review reports • Support new-hire onboarding, including precepting and case audits • Coordinate services and monitor and evaluate case management plans against members’ personal goals • Monitor patient care using assessments, data, member conversations, and active care planning • Facilitate interactions with payer sources, providers, interdisciplinary teams, and other care participants • Visit Medicaid members in homes, long-term care facilities, and other care settings • Travel 75–90% locally in the field

🎯 Requirements

• Bachelor’s degree in social sciences, social work, human services, or a related field; or unrestricted Licensed Practical Nurse (LPN) in Illinois with one year of experience conducting comprehensive assessments and providing formal service for the elderly; or Licensed Professional Counselor (LPC); or Licensed Social Worker (LSW) • Must reside in the State of Illinois • 2+ years of experience in health care and/or case management • 2+ years of experience with Medicare & Medicaid recipients, long-term care, Home and Community Based Services, and/or managed care organizations • Intermediate to advanced computer skills • Experience with Microsoft Word, Excel, and Outlook • Ability to use electronic information applications/software, including electronic medical records • Exceptional communication and interpersonal skills • Required tuberculosis screening • Valid state driver’s license • Proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits • Minimum 25 Mbps download and 10 Mbps upload internet speed • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Benefits effective on day 1 • 401(k) retirement savings plan • Medical insurance • Dental insurance • Vision benefits • Supplemental insurances • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Tuition assistance • Bi-weekly internet expense payment for associates working from home in Illinois, California, Montana, or South Dakota • Humana-provided telephone equipment for Home or Hybrid Home/Office associates • Bonus incentive plan based on company and/or individual performance • Flexible work schedule • Remote work with occasional travel to Humana offices for training or meetings

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