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Systems Engineer

🔥 45 minutes ago

🐊 Florida, Illinois, +8 more states – Remote

infoinfo

💵 $80.9k - $110.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

Where this job comes from

Posted on Humana's careers page, not through a job board

First seen by Remote Rocketship 45 minutes ago

Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Execute scheduled patching for Windows and Linux servers and workstations across development, test, and production environments • Deploy operating system and security updates using Microsoft Configuration Manager (MECM/SCCM), Ansible, PowerShell, Bash, and related automation tools • Monitor patch deployments and validate successful installation following scheduled maintenance windows • Maintain patching groups, deployment schedules, maintenance windows, and device targeting • Support accelerated patching and remediation of critical and internet-facing vulnerabilities • Track patch compliance and remediation progress against established SLAs, security requirements, and compliance targets • Identify and remediate non-compliant, missing-patch, offline or unreachable systems, recurring patch failures, pending reboots, and systems outside approved maintenance windows • Troubleshoot patching and deployment failures involving client health, connectivity, disk space, installation, reboot, configuration, and dependency issues • Perform manual remediation when automated patching is unsuccessful • Validate system health and patch compliance following remediation activities • Provide patching status, exception, failure, and remediation reporting • Identify recurring patch failures, operational gaps, and automation opportunities • Develop and support automation using PowerShell, Ansible, Bash, or similar technologies • Reduce manual patching and remediation through standardized and repeatable automation • Improve patch deployment success rates and reduce recurring failure conditions • Maintain patching documentation, operational runbooks, troubleshooting procedures, and knowledge articles • Escalate complex technical issues to senior engineering or platform teams when appropriate • Collaborate with infrastructure, application, security, vulnerability management, and change management teams • Occasional travel to Humana offices for training or meetings may be required

🎯 Requirements

• 3+ years of experience in systems administration, infrastructure operations, patch management, or a related technical role • Hands-on experience supporting Windows Server and/or Linux environments • Experience with enterprise patch management and automation technologies, including Microsoft MECM/SCCM, Ansible, and PowerShell and/or Bash • Experience troubleshooting operating system patching, deployment, and remediation failures • Understanding of vulnerability management, security remediation, CVEs, and patch compliance concepts • Working knowledge of Active Directory, DNS, networking, server infrastructure, and virtualization technologies • Experience working within formal change management and production support processes • Ability to analyze patch compliance data, identify remediation priorities, and drive issues to resolution • Ability to work independently on Level 2 incidents and remediation activities while appropriately escalating complex issues • This role is not eligible for work visa sponsorship • Preferred: Experience with vulnerability management platforms such as Qualys • Preferred: Experience with ServiceNow for incidents, changes, requests, and remediation tracking • Preferred: Experience developing patching or infrastructure automation • Preferred: Experience supporting large-scale enterprise server and workstation environments • Preferred: Familiarity with vulnerability remediation SLAs and accelerated patching processes for critical or externally exposed systems • Home internet service with at least 25 Mbps download and 10 Mbps upload

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Remote work arrangement • Dedicated home workspace to protect member PHI/HIPAA information

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