Technology Systems Analyst

Job not on LinkedIn

🔥 1 hour ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $95k - $125k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Systems Engineer

🚫👨‍🎓 No degree required

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Stand Together

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

💼 Consulting

⚖️ Legal

Healthcare • Consulting • Legal

Stand Together is a community-focused organization dedicated to tackling America's biggest problems by empowering individuals. The organization is committed to addressing various issues such as education reform, health care, criminal justice, foreign policy, and economic challenges. Through partnerships, media, and philanthropy, Stand Together collaborates with changemakers to create sustainable solutions. It prioritizes empowering communities and fostering innovation through a principled approach that leverages education, business investment, and policy advocacy. Stand Together also emphasizes the importance of free speech and reducing recidivism, aiming to transform society positively.

📋 Description

• Own the ongoing accuracy, documentation, and governance of Segment tracking plans, including event and property naming conventions, schemas, and validation rules • Monitor tracking plan violations and unplanned events; investigate root causes and drive fixes to closure • Review and approve new event or property requests • Maintain documentation of tracking plans, data sources, and destinations • Audit Segment sources and destinations to confirm correct data flows • Develop and maintain SOPs, process documentation, and system governance documentation • Partner with Segment’s customer service representative on changes, functionality, and best practices • Serve as primary administrator and subject matter expert for Segment, Iterable, Unbounce, and Jotform • Manage users, permissions, integrations, configurations, and platform optimization • Provide first-line technical support to the marketing team • QA Iterable journeys, campaigns, and audience segments • Manage integrated-system relationships and reliable data flow across platforms • Coordinate platform updates, integrations, and vendor releases • Submit change requests through the CAB process • Partner with engineering and data teams on tracking requirements and infrastructure alignment • Train marketing team members on platform capabilities, self-service tools, and best practices • Collaborate with analytics and CRM teams on reporting and personalization data • Recommend process and tooling improvements • Monitor data quality, integrity, and compliance across marketing technology platforms • Support governance for tracking, segmentation, and data collection • Own the day-to-day health and configuration of enterprise marketing technology platforms, primarily Segment and Iterable • Translate platform capabilities into solutions for campaigns, audience segmentation, and customer data needs

🎯 Requirements

• 2-4 years of experience in marketing operations, marketing technology, business/data analysis, or a similar analyst role • Hands-on experience with Segment or a comparable customer data platform (e.g., Tealium, mParticle), and Iterable or a comparable marketing automation/ESP platform (e.g., Braze, Marketo, HubSpot) • Working understanding of event-based tracking concepts: events, properties, schemas, APIs, and webhooks • Comfortable reading and troubleshooting JSON payloads and basic data structures • Strong troubleshooting and analytical skills • Ability to explain technical concepts clearly to non-technical marketing stakeholders and translate business requests into technical specifications • Detail-oriented, with strong ownership of documentation and data governance • Comfortable navigating ambiguity and helping establish new workflows and best practices • Strong analytical skills and comfort working with data • Excellent problem-solving and organizational skills • Basic SQL skills to query and validate data • Familiarity with tracking plan governance tools (e.g., Segment Protocols, Avo) • Exposure to customer journey orchestration or lifecycle marketing concepts • Basic HTML/CSS knowledge for troubleshooting email templates • Experience working in a CRM or CDP-adjacent role supporting a marketing or growth team • Experience working with data warehouses such as Snowflake • Experience creating SOPs, process documentation, or system training materials

🏖️ Benefits

• 6% 401(k) match with immediate vesting • Flexible time off • Comprehensive health and dental plans • Wellness and mental health support through Peloton and Talkspace • Meaningful career with a community of over 1,300 employees • Non-hierarchical environment supporting employee growth and development • Competitive salaries • Bonus opportunities

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