Senior Epic Consultant – Ambulatory, Cadence, MyChart

🔥 3 hours ago

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Hummingbird Healthcare

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

Healthcare Insurance • SaaS • Enterprise

Hummingbird Healthcare is a company focused on transforming patient access and experience in healthcare systems. By leveraging technology and optimizing processes, Hummingbird helps healthcare providers enhance patient care through standardized, centralized, and anticipatory service models. They offer services including Patient Access as a Service and Epic as a Service, aiming to remove friction in healthcare access and provide personalized experiences for patients and providers. Founded with the belief that healthcare systems should be unburdened, Hummingbird strives to align and manage technology, people, and processes to enable exceptional patient care. With a senior leadership team knowledgeable in operations, patient access, and technology, Hummingbird Healthcare is dedicated to making a significant impact in the healthcare industry.

📋 Description

• Bring deep Epic expertise to client engagements and turn design decisions into well-built, well-tested solutions. • Deliver high-quality, outcomes-oriented work across client engagements, operating with high independence on complex, moderately ambiguous work. • Translate documented design decisions into well-built Epic configuration across your application area, stepping in quickly with minimal ramp-up. • Drive thorough testing of your work, validating builds against requirements and treating quality and testing as core to delivery. • Lead structured discovery to assess current-state workflows, surface gaps and constraints, and define realistic target states. • Own delivery of scoped work across one or more engagement workstreams, coordinating tasks, dependencies, and communication. • Serve as a client-facing point of contact, partnering with analysts, operational stakeholders, and executive leaders. • Proactively surface risks, tradeoffs, and dependencies, and lead resolution within the scope of your responsibilities. • Partner with stakeholders to define engagement outcomes and track performance, recommending course corrections as needed. • Mentor peers through feedback, context-sharing, and practical coaching on methods and decision-making in ambiguous situations. • Leverage technology and automation to improve the efficiency, consistency, and effectiveness of day-to-day work.

🎯 Requirements

• 4 to 5+ years of consistent independent delivery as a consultant, or as an analyst with significant exposure to consultative, cross-functional work, including work in moderately ambiguous contexts. • Hands-on Epic build experience in one or more relevant applications (Ambulatory, MyChart, and/or Cadence), with the ability to work from documented design decisions and configure with minimal ramp-up. • Strong commitment to testing and quality, with an understanding of why rigorous testing matters and how it protects delivery outcomes. • Strong problem framing and decision-making within established practices for client delivery and consultative problem-solving. • Ability to own processes, functions, capabilities, and engagements, with consistent application of structured methods and delivery standards. • Excellent attention to detail and the ability to coordinate across contributors and lead through informal influence to align execution and outcomes. • Demonstrated adaptability in navigating delivery complexity, tradeoffs, or shifting priorities. • Skilled communicator with both technical and non-technical stakeholders, comfortable being client-forward-facing with analysts, operational stakeholders, and executive leaders.

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Paid time off • 401(k) • Parental leave • Career development support • And more