Manager, Technical Account Management

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $200k - $210k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 4%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 23 days.

Apply Now

Find Similar Remote Jobs

Huntress

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

Huntress is a cybersecurity firm that provides managed detection, investigation, and response solutions to protect endpoints, identities, and email environments. It offers a platform with managed EDR, security awareness training, ITDR for Microsoft 365, and SIEM solutions, all supported by a 24/7 Security Operations Center. Huntress is designed to secure small and medium-sized businesses against cyber threats. Their services help organizations across industries, ensuring robust protection and compliance, especially in environments like education, finance, healthcare, manufacturing, and government.

📋 Description

• Lead, coach, and develop a team of Technical Account Managers through clear expectations, regular feedback, and focused skill development • Set operating rhythms and measurable account-management standards for deployment, adoption, partner health, and retention • Ensure TAMs provide consultative post-sales guidance, troubleshoot technical issues, and help partners maximize the value of the Huntress Platform • Reinforce Huntress’ culture of accountability, execution, and customer impact • Build team expertise in Huntress products and best practices so TAMs can guide customers confidently and identify risks before they affect the partner experience • Partner across Sales, Support, Product, Marketing, and other departments to coordinate requests, share product feedback, and improve the customer and partner experience • Use AI to build repeatable workflows for account-review preparation, customer summaries, coaching, and prioritization, validating outputs and protecting customer context

🎯 Requirements

• 6+ years of experience in Technical Account Management, pre-sales, customer success, or a closely related role • Strong cybersecurity background and ability to translate technical concepts into practical guidance for partners and internal teams • 3+ years of experience leading, coaching, or developing customer-facing technical professionals and improving the quality of their work • Ability to present clearly to varied audiences, including technical stakeholders, business leaders, and C-level executives • Strong organization, sound judgment, and consistent follow-through when managing competing priorities • Strong bias toward action, operational discipline, and measurable outcomes • Proven ability to coach, motivate, and hold teams accountable in a fast-paced, growth environment • Experience using AI to work faster and smarter and building repeatable workflows that help teams prepare, communicate, and make better decisions

🏖️ Benefits

• 100% remote work environment - since our founding in 2015 • Generous paid time off policy, including vacation, sick time, and paid holidays • 12 weeks of paid parental leave • Highly competitive and comprehensive medical, dental, and vision benefits plans • 401(k) with a 5% contribution regardless of employee contribution • Life and Disability insurance plans • Stock options for all full-time employees • One-time $500 reimbursement for building/upgrading home office • Annual allowance for education and professional development assistance • $75 USD/month digital reimbursement • Access to the BetterUp platform for coaching, personal, and professional growth

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume