Senior Consultant, Financial Assistance and Estimates

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🔥 4 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

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Huron

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2002

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

Huron Consulting Group is a global consultancy that provides a wide range of services including strategy, operations, advisory, digital, technology, and analytics solutions to various sectors such as healthcare, education, energy, and financial services. Huron helps organizations navigate complex challenges and drive growth through tailored solutions and innovative strategies. The company employs a team of experts dedicated to delivering high-impact solutions that address the unique needs of each client, focusing on areas such as managed services, outsourcing, and leadership development.

📋 Description

• Manage and resolve production support tickets, including break-fix issues, troubleshooting, and user support requests • Prioritize and work through ticket backlogs while maintaining service levels and stakeholder satisfaction • Identify and implement system enhancements and workflow optimizations to improve application performance and user experience • Independently resolve complex issues • Collaborate with operational, clinical, and technical stakeholders to support application stability and ongoing improvements • Support Epic application optimization initiatives and continuous improvement efforts • Plan, test, validate, and provide post-upgrade support for Epic upgrades • Balance day-to-day operational support with strategic optimization and upgrade projects

🎯 Requirements

• Experience managing and resolving production support tickets, including break-fix issues, troubleshooting, and user support requests • Certifications or experience in Financial Assistance and Estimates • Proven ability to prioritize and work through ticket backlogs while maintaining service levels and stakeholder satisfaction • Experience identifying and implementing system enhancements and workflow optimizations • Strong analytical and problem-solving skills with the ability to independently resolve complex issues • Experience collaborating with operational, clinical, and technical stakeholders • Experience supporting Epic application optimization initiatives and continuous improvement efforts • Hands-on experience with Epic upgrades, including planning, testing, validation, and post-upgrade support • Previous experience supporting large healthcare organizations in a production support environment • Ability to balance day-to-day operational support with strategic optimization and upgrade projects

🏖️ Benefits

• Medical, dental and vision coverage • Wellness programs • 401(k) plan with a generous employer match • Employee stock purchase plan • Paid Time Off policy • Paid parental leave • Adoption assistance • Free annual health screenings and coaching • Bank at work • On-site workshops • Ongoing programs recognizing major events in the lives of employees