Senior Director – Healthcare Consulting, Patient Experience

🕒 August 27

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $225k - $275k / year

⏰ Full Time

🟠 Senior

👨‍⚕️ Medical Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 28%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Huron

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2002

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

Huron Consulting Group is a global consultancy that provides a wide range of services including strategy, operations, advisory, digital, technology, and analytics solutions to various sectors such as healthcare, education, energy, and financial services. Huron helps organizations navigate complex challenges and drive growth through tailored solutions and innovative strategies. The company employs a team of experts dedicated to delivering high-impact solutions that address the unique needs of each client, focusing on areas such as managed services, outsourcing, and leadership development.

📋 Description

• Lead complex performance improvement engagements and ensure successful client outcomes • Create collaborative, high-performing environments • Manage engagement-wide economics, including budgets, revenue forecasting, margins, invoicing, and billing • Apply analytical and critical thinking skills to quantify benefits, identify risks, and develop performance improvement solutions • Communicate with clients to understand challenges, create customized solutions, manage expectations, and deliver presentations and proposals • Build executive-level relationships and lead change processes • Identify new business opportunities and leverage Huron’s capabilities to meet client objectives • Serve as an engagement leader, work with client senior leaders, and direct Huron teams • Close new business, deliver sales and industry presentations, participate in negotiations, and close contracts • Cultivate trusted-advisor business relationships and generate new revenue

🎯 Requirements

• Bachelor’s degree required • 10+ years of healthcare consulting, hospital operations, or performance improvement experience, including leadership of process redesign, change management, operational transformation, and cross-functional improvement initiatives • Demonstrated experience leading complex healthcare consulting engagements and implementation efforts focused on patient experience • Strong understanding of patient experience measurement methodologies, including CAHPS, patient experience analytics, and key drivers of consumer experience across inpatient, emergency department, medical group, support services, and payer settings • Demonstrated knowledge of complex healthcare delivery systems and performance improvement opportunities, including access, throughput, care progression, care coordination, quality and safety, reduction in length of stay, and reducing readmissions • Proven ability to lead, coach, and develop individuals and teams • Ability to independently facilitate training and educational programs for clinical and non-clinical leaders in one-on-one, small group, and large group settings • Willingness and ability to travel every week up to 50%, Monday–Thursday with occasional onsite Fridays, and work extended hours as needed • Proficiency in Microsoft Office, including Word, PowerPoint, and Excel • US Work Authorization required • Experience in a matrixed organization or cross-functional team environment preferred

🏖️ Benefits

• Annual incentive compensation program • Medical coverage • Dental coverage • Vision coverage • Wellness programs