Senior Director, Healthcare Consulting – Patient Experience

🔥 12 hours ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $225k - $275k / year

⏰ Full Time

🟠 Senior

👨‍⚕️ Medical Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Huron

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2002

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

Huron Consulting Group is a global consultancy that provides a wide range of services including strategy, operations, advisory, digital, technology, and analytics solutions to various sectors such as healthcare, education, energy, and financial services. Huron helps organizations navigate complex challenges and drive growth through tailored solutions and innovative strategies. The company employs a team of experts dedicated to delivering high-impact solutions that address the unique needs of each client, focusing on areas such as managed services, outsourcing, and leadership development.

📋 Description

• Lead complex performance improvement engagements and ensure successful client outcomes • Manage engagement-wide economics, including budgets, revenue forecasting, margins, invoicing, and billing • Apply analytical and critical thinking skills to quantify benefits, identify risks, and develop performance improvement solutions • Understand client challenges, create customized solutions, manage client expectations, and deliver presentations and proposals • Build executive-level relationships and lead change processes • Identify new business opportunities and leverage Huron’s capabilities to meet client objectives • Create collaborative, high-performing environments • Direct Huron teams and work closely with client senior leaders • Close new business, deliver sales and industry presentations, participate in negotiations, and close contracts • Cultivate trusted-advisor business relationships and generate new revenue

🎯 Requirements

• Bachelor’s degree required • 10+ years of healthcare consulting, hospital operations, or performance improvement experience • Leadership of process redesign, change management, operational transformation, and cross-functional improvement initiatives • Experience leading complex healthcare consulting engagements and implementation efforts focused on patient experience • Understanding of patient experience measurement methodologies, including CAHPS • Patient experience analytics knowledge • Knowledge of healthcare delivery systems and performance improvement opportunities, including access, throughput, care progression, care coordination, quality and safety, reduction in length of stay, and reducing readmissions • Ability to lead, coach, and develop individuals and teams • Ability to facilitate training and educational programs for clinical and non-clinical leaders in one-on-one, small group, and large group settings • Willingness and ability to travel every week up to 50% (Monday-Thursday with occasional onsite Fridays) • Ability to work extended hours as needed • Proficiency in Microsoft Office (Word, PowerPoint, Excel) • US Work Authorization required • Experience in a matrixed organization or cross-functional team environment preferred

🏖️ Benefits

• Annual incentive compensation program • Medical coverage • Dental coverage • Vision coverage • Wellness programs