CHS Analyst, Group Sales

🔥 5 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $33 - $36 / hour

⏰ Full Time

🟢 Junior

🤑 Sales

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Hyatt

WebsiteLinkedInAll Job Openings

10,000+ employees

🍽️ Food & Beverage

✈️ Travel

🛒 Retail

Food & Beverage • Travel • Retail

Hyatt is a global hospitality company that operates a range of hotels, resorts, and vacation properties. Known for its commitment to providing exceptional guest experiences, Hyatt offers various accommodation options, from luxury to more affordable stays. The company also focuses on sustainability and community engagement, ensuring responsible business practices in the hospitality sector.

📋 Description

• Support Central Sales Management leaders and participating hotels through accurate and timely administration of the group sales lifecycle • Support an assigned portfolio of participating hotels and Central Sales Management leaders • Prepare and maintain group contracts using approved templates and established terms • Manage group details, rooming lists, billing instructions, and required documentation • Maintain group blocks, reservation information, event details, and related data in Envision, Reserve, Opera, and Cvent • Validate information for accuracy, completeness, and timely distribution • Coordinate with Central Sales Management, on-property sales, reservations, front office, finance, and operations teams to resolve discrepancies • Prepare, validate, and distribute routine and ad hoc sales reports • Distribute group leads and work assignments across assigned portfolios according to routing rules, coverage plans, and service standards • Research assigned hotels and prepare onboarding materials, system information, and portfolio reference documentation • Organize and prioritize work across multiple hotels and leaders, communicate status, and escalate time-sensitive requests or risks • Cross-train in Business Travel support, transient rate-loading, distribution validation, and defined CRM support activities • Support consistent processes, accurate data, and efficient service delivery across the CHS Performance Hub

🎯 Requirements

• Minimum one year of experience in hotel operations, sales, reservations, customer service, administrative support, or a related field • Ability to work with data and maintain accuracy across multiple systems • Strong written, verbal, and interpersonal communication skills • Ability to organize and prioritize multiple requests while meeting established deadlines • Must have a productive and professional home office workspace • Experience in hotel sales, reservations, operations, or group servicing preferred • Experience with Envision, Opera, Reserve, Cvent, or similar hotel systems preferred

🏖️ Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally • Flexible work schedule • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription • Discount at the on-site fitness center • Global family assistance policy with paid time off following the birth or adoption of a child • Financial assistance for adoption • Paid Time Off • Medical • Dental • Vision • 401K with company match