Senior Manager, Americas Commercial Performance – Franchise

🕒 April 21

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $120k - $145k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Hyatt

WebsiteLinkedInAll Job Openings

10,000+ employees

👥 B2C

🛒 Retail

B2C • Retail • Hospitality

Hyatt is a global hospitality company that operates a range of hotels, resorts, and vacation properties. Known for its commitment to providing exceptional guest experiences, Hyatt offers various accommodation options, from luxury to more affordable stays. The company also focuses on sustainability and community engagement, ensuring responsible business practices in the hospitality sector.

📋 Description

• Serve as a primary commercial advisor to a defined portfolio of franchised hotels. • Conduct structured performance reviews with ownership and operator leadership. • Translate corporate commercial strategy into actionable property-level initiatives. • Identify revenue opportunities, cost efficiencies, and performance gaps. • Provide clear, data-driven recommendations aligned with owner return objectives. • Analyze portfolio performance across RevPAR, RGI, ADR, occupancy, channel mix, and segmentation trends. • Partner with Revenue Management to improve pricing strategies, demand forecasting, and inventory controls. • Support distribution optimization, including channel contribution, OTA strategy, and digital direct growth. • Drive adoption of Hyatt revenue tools and commercial platforms. • Coach General Managers, Directors of Sales, and Revenue Leaders on commercial best practices. • Facilitate performance workshops and portfolio reviews.

🎯 Requirements

• 7+ years of experience in the same field, industry, or other equivalent business/ function role • Demonstrated expertise in revenue management, sales strategy, and distribution. • Strong financial acumen with the ability to interpret P&L statements and ownership return metrics. • Experience presenting to ownership groups or executive stakeholders. • Proven ability to influence without direct authority. • Advanced analytical and data interpretation skills. • Speaks English, Portuguese, and/or Spanish • Latin America and Caribbean on-property experience. • Multi-property or regional commercial oversight experience. • Franchise operations exposure. • MBA or advanced business degree

🏖️ Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally • Flexible work schedule • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption • Paid Time Off, Medical, Dental, Vision, 401K with company match