Lead OEM Solution Engineer

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $155.5k - $170.3k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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Hyland

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.

📋 Description

• Drive technical execution of OEM integrations with OEM engineering teams, including design, implementation, troubleshooting, and validation • Provide senior-level technical guidance on integration architectures, APIs, authentication, data exchange, deployment models, and integration patterns • Support proof-of-concept development, solution validation, and integration testing • Deliver technical onboarding, training, and enablement to OEM partner engineering and technical teams • Develop and maintain technical documentation, integration guides, reference architectures, and reusable technical assets • Collaborate with OEM Partner Managers and Partner Sales teams to prepare solutions for customer adoption and go-to-market activities • Support technical discovery, demonstrations, and proof-of-concept activities • Serve as the primary technical liaison between OEM partner engineering teams and Hyland Product, Engineering, Solutions, and Global Alliances stakeholders • Establish ownership and accountability for technical deliverables, integration milestones, and issue resolution • Standardize and improve OEM integration patterns, implementation practices, technical documentation, partner onboarding, and technical support processes • Act as the technical point of contact on standard customer engagements • Coordinate customer pre-sales meetings and determine technical requirements • Create and present solution demonstrations using OnBase and best practices • Coordinate transition of key customer information with Global Services • Compose internal documentation reflecting solution strategy activity • Provide technical responses for RFPs • Participate in trade shows, conferences, and events

🎯 Requirements

• 5–7 years of experience in software engineering, solution engineering, technical partnerships, systems integration, or a related technical role • Experience designing, implementing, or supporting software integrations between enterprise platforms and partner applications • Strong understanding of APIs, RESTful services, authentication and authorization, cloud platforms, and common integration patterns • Experience collaborating with product management, software engineering, architecture, and external partner technical teams • Ability to manage multiple integration initiatives, competing priorities, and technical dependencies • Experience creating technical documentation, architecture diagrams, integration guides, or other reusable technical resources • Experience supporting OEM, ISV, technology alliance, or embedded software partnerships • Familiarity with enterprise content management, content services, document management, workflow automation, or intelligent document processing • Experience with cloud-native architectures, SDKs, webhooks, event-driven integrations, or middleware • Experience supporting joint solution development, technical validation, or partner-led customer implementations • Bachelor’s degree in a related field, such as Management Information Systems or Computer Science, or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job • Technical Sales experience with healthcare imaging • Understanding of the healthcare IT landscape • Proven experience with PACSGEAR solutions • Strong understanding of DICOM, XDS, HL7, and VNA • Knowledge of general software implementation methodologies • Ability to travel up to 60% of the time

🏖️ Benefits

• Career development resources • Wellbeing programs • Innovation practices • Inclusive workplace culture • Employee initiatives and community giving campaigns and programs