Program Manager – Business Transformation and Innovation

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $138k - $159k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Hyland

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.

📋 Description

• Support partnership programs across onboarding, enablement, process improvement, and reporting for the global partner community • Define partner enablement programs, including onboarding, training, certifications, and follow-up • Lead onboarding processes for new technology partners • Develop systems for ongoing partner communication and feedback • Respond to inquiries, capture feedback, prioritize improvements, and implement process changes • Operationalize program benefits across internal partner teams • Lead complex projects involving internal and external partners • Use CRM tools and analytical insights to track and improve program initiatives • Manage partner account data and turn large datasets into actionable insights • Serve as a trusted advisor to potential partners and maintain strategic relationships • Mentor, coach, and train team members • Support change management for company-wide program updates

🎯 Requirements

• Bachelor's degree or significant equivalent experience • Previous experience in program management, project management, or business development • Proven success managing complex cross-functional projects within budgets and timelines • Experience with Enterprise Imaging related technologies • Deep knowledge of the partner ecosystem • Excellent analytical skills and ability to process large amounts of data into actionable insights • Experience with CRM tools to manage partner account data • Excellent organizational, time management, and prioritization skills • Excellent presentation and communication skills • Up to 25% travel required • Experience with partner programs and engaging with customers through partners preferred • Experience developing strategic partner relationships preferred • Experience leading complex projects with multiple stakeholders preferred • Experience developing partner communication and feedback systems preferred • Experience mentoring, coaching, and training team members preferred

🏖️ Benefits

• Career development resources • Wellbeing programs • Innovation practices • Employee initiatives and community giving campaigns • Inclusive workplace culture