Sales Solution Engineer

🔥 7 minutes ago

🇺🇸 United States – Remote

💵 $97.9k - $109.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Hyland

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.

📋 Description

• Act as the technical point of contact on standard customer engagements • Coordinate customer pre-sales meetings and determine technical requirements • Work with development teams in support of solution enhancements • Create and present demonstrations of proposed solutions to key customer stakeholders • Apply best-practice knowledge and solution strategy to support validation and buy-in • Coordinate meetings with global services to transition key information • Ensure seamless customer handoff and effective knowledge transfer • Compose internal documentation reflecting all activity related to the solution strategy • Provide technical responses for Requests for Proposals (RFPs) • Provide input on improving internal efficiencies • Stay aware of best practices and market trends • Participate in trade shows, conferences, and events • Collaborate with sales, services, and technical teams throughout the pre-sales process

🎯 Requirements

• Bachelor's degree in a related field such as Management Information Systems or Computer Science, or an equivalent combination of education and experience • Technical sales experience required • Knowledge of Enterprise Content Management (ECM) • Knowledge of general software implementation methodologies • Ability to create compelling, solutions-based demonstrations • Ability to develop and use engaging, informative, and compelling presentation methodologies • Ability to communicate with ease, clarity, and impact using a style appropriate to the subject and audience • Ability to manage projects to completion • Ability to thrive in a fast-paced, deadline-driven environment • Up to 10% travel required • Passion for technology, emerging trends, continuous learning, and AI • Commitment to growing expertise in enterprise software, pre-sales methodologies, and industry best practices • Collaboration skills and ability to establish rapport, gain trust, and achieve consensus • Experience identifying process improvements • Experience working with development teams in support of solution enhancements • Ability to translate customer feedback and technical requirements into actionable input for product and engineering teams • Experience participating in or supporting trade shows, conferences, or industry events

🏖️ Benefits

• 70/30 commission split on top of base pay • Career development resources • Wellbeing programs • Innovation practices • Inclusive workplace • Employee initiatives and community giving campaigns