Field Operations Technician – National Accounts

Job not on LinkedIn

🔥 0 minutes ago

⛰️ Colorado, Ohio, +4 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 12%

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Logo of i2G Systems

i2G Systems

51 - 200 employees

Founded 2013

🏥 Healthcare

💼 Consulting

🏗️ Construction

Healthcare • Consulting • Construction

i2G Systems is a provider of integrated physical security solutions specializing in design-build engineering, systems integration, access control and biometrics, and security-focused business intelligence for large commercial and institutional clients. The company designs and implements end-to-end security systems for industries such as data centers, healthcare, stadiums, and higher education, and supports enterprise customers including Fortune 100 firms with project management, commissioning, and technology integration services.

📋 Description

• Travel to project locations to support installation activities, head-end terminations, system startup, and commissioning efforts • Assist in validating system functionality and ensuring installations meet project specifications and customer requirements • Maintain accurate system documentation, test results, and project records • Partner with Engineering and Advanced Integration teams to support system deployment and commissioning activities • Assess site conditions, installation quality, project risks, and overall readiness • Monitor installation progress and verify compliance with project standards and best practices • Identify opportunities to improve efficiency, quality, and execution consistency across sites • Communicate field observations and emerging risks to project stakeholders • Provide guidance and support to technicians, subcontractors, and trade partners • Ensure compliance with company standards, project specifications, and installation requirements • Promote alignment around project milestones, priorities, and execution expectations • Support Site Leads and subcontractors with field coordination and project delivery activities • Collaborate with Project Managers regarding field conditions affecting scope, schedule, or budget • Coordinate with general contractors, customers, and trade partners on site access, logistics, and work planning • Support multiple active projects simultaneously while maintaining communication and follow-through • Facilitate coordination between field teams, commissioning resources, and project stakeholders • Verify systems, documentation, and site conditions are prepared for commissioning and customer turnover • Support project closeout activities and final acceptance processes • Track recurring field observations and recommend process improvements • Share best practices and lessons learned across projects • Report to the Account Project Manager and work with Site Leads, Construction Managers, commissioning and integration leads, Advanced Integration, Engineering, Sales, customers, and general contractors

🎯 Requirements

• 5 to 7 years of experience in physical and electronic security systems • Working knowledge of enterprise access control systems required • Hands-on experience with Mercury-based access control platforms required • Thorough understanding of electronic security system components and installation practices • Strong ability to support field execution and project delivery across multiple sites • Strong verbal and written communication skills • Experience with turnstile systems • Ability to work independently and within cross-functional teams • Exceptional attention to detail and organizational skills • Proven ability to perform effectively in fast-paced environments with competing priorities • Ability to travel throughout the United States up to 75% • Background in electronic security, field operations, construction management, or technical project execution • Experience managing or supporting multiple job sites simultaneously • Experience leading commissioning, startup, and system acceptance activities • Proficiency with Microsoft Outlook, Word, Excel, and related business applications • Ability to read and interpret construction drawings, specifications, and technical documents • Commitment to safety, quality, and customer satisfaction

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