Training Solution Consultant

Job not on LinkedIn

🔥 1 hour ago

🏛️ District of Columbia, Maryland, +1 more states – Remote

infoinfo

💵 $40 - $100 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💼 Consultant

Where this job comes from

Posted on Ibility LLC's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Still open on Ibility LLC's site. Checked 44 minutes ago.

Logo of Ibility LLC

Ibility LLC

11 - 50 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

Ibility LLC is a service-disabled veteran-owned, women-owned, and economically disadvantaged women-owned small business headquartered in the Washington, D. C. metropolitan area. Founded in 2020 by two friends with extensive experience in innovation and digital transformation within the public sector, Ibility specializes in comprehensive healthcare modernization design and implementation. The company is organized into three divisions: Health, Digital Transformation, and Design, allowing a holistic view of the healthcare industry. Ibility uses human-centered design and innovative technological applications to improve healthcare processes and outcomes. The company also offers services such as innovation activation, strategic communication, and competitive prototyping, leveraging platforms like Salesforce for streamlined collaboration and execution. Their client base includes the public sector, private sector, academia, and non-profit organizations.

📋 Description

• Serve as an embedded training and user-support resource for an assigned Tier 1 Subject Matter Expert team • Ensure end users receive timely, site-specific support • Identify and coordinate refresher-training needs • Advise SMEs and training owners on training-content updates • Maintain training materials, FAQs, job aids, communications, and other user-facing resources • Participate in communities of practice, Tier meetings, office hours, working sessions, and stakeholder forums • Coordinate site-specific user-support and refresher-training requests • Facilitate instructor-led classes, virtual sessions, office hours, and drop-in support sessions • Assess training gaps, recurring questions, user feedback, and adoption issues • Track support themes, training activity, recurring issues, and user feedback; provide updates and recommendations • Deliver or coordinate refresher training, targeted coaching, demonstrations, facilitation, job aids, and learning-support resources • Validate proficiency following interventions • Support change-management and communications activities for revised workflows, tools, system functionality, or training materials • Collaborate with Tier SMEs to improve end-user readiness, confidence, and adoption of Oracle Health EHR workflows and related tools

🎯 Requirements

• Experience delivering training, facilitating workshops, or providing end-user support in a business, operational, technical, or healthcare environment • Experience with the Oracle Health Electronic Health Record (EHR), including end-user support, workflow training, adoption, optimization, system implementation, onboarding, Oracle Health maintenance training, or system-related process changes • Ability to translate complex clinical, operational, or system processes into clear, practical learning content and user guidance • Strong facilitation, presentation, communication, and stakeholder-management skills • Experience identifying learning needs and recommending appropriate training or performance-support solutions • Ability to work independently while collaborating closely as an embedded member of a cross-functional team • Strong organizational skills, including the ability to manage multiple requests, priorities, and follow-up activities • Proficiency with common virtual collaboration, presentation, and documentation tools

🏖️ Benefits

• Equal Opportunity Employer committed to diversity, inclusion, and accessibility • Some travel may be required for on-site working sessions

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