Account Executive – IDD & Human Services Software

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🕒 July 15

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iCareManager

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

iCareManager is a cloud-based, all-in-one Electronic Health Record (EHR) and care-management platform built for human services and long-term care providers. It consolidates clinical and administrative workflows—such as eMAR, ePrescribing, medication management, person-centered care plans (PCP/ISP), incident reporting, staff training, time & attendance, billing, and integrations—into one configurable system tailored for IDD providers, assisted living, residential programs, case management agencies, and correctional health. The platform emphasizes security and compliance (SOC 2 Type II, HIPAA), offers mobile access and integrations via open APIs, and includes AI-powered analytics to reduce errors and optimize care delivery.

📋 Description

• You will sell an EHR platform that hundreds of provider organizations across 30+ states already run their operations on, into a market that is still full of paper, spreadsheets, and legacy systems • Your job is to get it in front of the right people • You will own a territory and a number. Quarterly and annual sales targets for new provider organizations in your assigned region • You will meet them, and we will pay you well when you exceed them • The full sales cycle: Prospecting, discovery, virtual demos (Zoom, Teams, Google Meet), in-person meetings at conferences, negotiation, and close • A serious conference presence. 25 to 35 conferences a year • You will help pick them, work the floor, and host regional dinner programs with executive directors, administrators, nurses, and IT leaders • Your own pipeline engine. Cold outreach, referrals, market data, CRM, and social media • You build the machine, you run it, and you report on it bi-weekly to the Director of Sales, COO, and CFO with wins, losses, and what you learned • Clean hand-offs. You coordinate with Customer Success, Implementation, and Product so every new customer starts strong

🎯 Requirements

• 2+ years selling software, healthcare, pharmacy, or working inside the IDD world • You understand, or can quickly learn, how IDD/DDA providers, ICFs, day programs, and case management organizations actually operate day to day • Consultative seller: you diagnose before you pitch • Organized and self-directed: you manage your own calendar, travel, and follow-ups without being chased • Clear writer and speaker • Comfortable with regular travel, including overnights and occasional weekends for conferences • Fluent with Zoom, Teams, PowerPoint, Outlook, Word, Google Calendar, Asana, and CRM tools (HubSpot) • Valid driver's license; college degree or equivalent field experience • License/Certification: Driver’s License

🏖️ Benefits

• Base salary plus uncapped commission • Performance-based bonus opportunities • 401(k) retirement plan • Medical insurance assistance • Paid vacation and PTO • Professional development and a real career path as the sales team grows