Survey Manager, Survey Research Science and Operations

🔥 20 hours ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $74.1k - $126k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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ICF

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

🏥 Healthcare

📦 Logistics

📣 Marketing

💰 $30M Grant on 2021-03

Healthcare • Logistics • Marketing

ICF is a global consulting and technology services company that helps government and commercial clients tackle complex challenges. The firm provides expertise in areas such as Federal IT modernization, energy and utilities, public health, climate resilience, disaster management, and transportation. ICF leverages data and analytics, artificial intelligence, and cybersecurity to deliver innovative solutions. With a strong commitment to corporate citizenship and sustainability, ICF supports social programs and community development, aiming for a sustainable, low-emissions future. The company operates worldwide, with significant presence in Europe through its offices in Belgium, Spain, and the UK.

📋 Description

• Manage concurrent survey-related projects and serve as the key point of contact to clients • Prepare project plans, manage schedules, and monitor performance using project management processes and frameworks • Create and track project budgets • Keep multiple workstreams moving by identifying next steps, assigning and following up on actions, managing dependencies, and escalating issues • Identify and coordinate with internal collaborators and outside subcontractors and vendors • Manage and communicate with cross-matrixed professionals to ensure smooth team operations and collaboration • Provide methodological or technical guidance for quantitative data collection projects involving web, mail, telephone, in-person, and other activities • Provide methodological or technical guidance for qualitative projects involving cognitive interviewing, one-on-one interviews, and/or focus groups • Develop project quality assurance protocols and ensure quality of data, reports, and presentations • Write proposals, analytic reports, issue papers, briefings, and correspondence • Develop and cultivate strong client relationships • Anticipate risks, bottlenecks, and dependencies and implement solutions • Update leadership on progress through regular reporting cycles • Participate in business development, manage proposal processes, and write proposal sections

🎯 Requirements

• Bachelor’s degree required • 3+ years of applied experience in the survey research field • 2+ years of experience in survey project management, including coordinating teams and tasks, tracking completion of activities, managing schedules, monitoring project budget, and ensuring the quality of work products • 2+ years of experience contributing to proposals in response to government solicitations (RFPs, RFQs, RFIs) or competitive grant applications • 2+ years of experience with MS Office products—Word, Excel, PowerPoint, or professional skills • Experience managing and advancing multiple workstreams simultaneously, with strong organizational and follow-through skills • Demonstrated ability to take ownership of work, independently drive tasks forward, and recognize when issues require escalation • Demonstrated customer service orientation and outstanding level of professionalism in providing client support • Demonstrated ability to write clear, compelling narrative that turns technical approaches into client-focused win themes and value propositions • Experience in quantitative data analysis and statistical software experience (e.g., R, Python, SPSS, SAS) preferred • 1+ year experience conducting and analyzing qualitative research preferred • Master’s degree preferred • Proficiency in Spanish or another foreign language is a plus • Must be authorized to work in the United States • This position is not eligible for new H-1B visa sponsorship by ICF

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodations throughout the application and employment process • Benefits information provided under the Transparency in Coverage Act

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