Senior Engineer, IT Business Analyst

🔥 19 hours ago

🏛️ District of Columbia – Remote

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💵 $107.1k - $171.3k / year

⏰ Full Time

🟠 Senior

💻 IT Support

👻 Ghost score 20%

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Logo of Icmarc

Icmarc

- employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

Icmarc is a retirement services provider focused on public‑sector employers and individual participants. It offers administration and investment management for retirement plans (457(b), 401(a), 401(k), 403(b), retirement health savings and IRAs), along with participant financial education, CFP® advisory services, plan‑sponsor support, consultant access, research, and legislative advocacy. The company positions itself as a partner for plan sponsors, consultants, and participants, providing investment products, professional advice, and educational resources.

📋 Description

• Serve as the primary technology subject matter expert for retirement products and services supporting record keeping, investment management, and brokerage business lines • Partner with stakeholders to elicit, analyze, and document business requirements and functional specifications • Serve as the primary point of coordination between business units and IT departments throughout project lifecycles • Convert business needs into technical specifications, user stories, and functional requirements • Work with development teams to align solutions with business objectives, regulatory requirements, product capabilities, and end-to-end operational processes • Develop and maintain system, process, and user documentation, including data models and diagrams • Assist with and coordinate software testing to ensure functionality and compliance with user requirements • Log defects in JIRA, collaborate with developers to resolve defects, retest failed scenarios, and close remediated defects • Lead root-cause analysis for complex or recurring issues and recommend business, operational, or technology solutions • Facilitate meetings, workshops, and presentations • Lead project planning activities, including scope, milestones, timelines, resources, dependencies, implementation readiness, and deliverable tracking • Identify project risks, business impacts, and resource constraints; develop mitigation and escalation plans • Communicate project status, risks, dependencies, and recommendations to business leaders, Technology leadership, and executive stakeholders • Partner with Product Owners and business stakeholders to gather requirements, refine priorities, and support new capabilities • Support production issue analysis, root-cause identification, and resolution activities • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree preferred in Information Systems, Engineering, Business, Project Management, or other related discipline; or an equivalent combination of education and work experience • 12+ years of relevant experience along with 7+ years of business analysis, systems analysis, or technology delivery experience • 5+ years working within financial services, asset management, recordkeeping, retirement services, brokerage, or related industries • Experience supporting Agile delivery teams, requirements management, user acceptance testing, and stakeholder engagement • Ability to engage key business stakeholders, Operations and Technology teams, Product Owners, architects, vendors, and executive stakeholders • Proficiency in requirements analysis, business process modeling, data modeling, project planning, risk and dependency management, and SDLC methodologies, including Agile • Experience writing SQL queries to assist in evaluating data and validating test results • Demonstrated project management experience, including project planning, scope and milestone management, resource coordination, risk mitigation, dependency management, status reporting, and executive communication • Ability to lead multiple concurrent, complex initiatives across business and Technology functions • Experience with Agile/Scrum methodologies, Jira, Confluence, and related project delivery and collaboration tools • Strong problem-solving, analytical, organizational, and decision-making skills • Ability to build trusted relationships and influence decision-making across business and technology teams without direct authority

🏖️ Benefits

• Competitive Total Rewards package, including base pay, incentive programs, benefits, and a 401(k) plan with matching contributions • Flexible and hybrid work schedules to support work-life balance • Tuition reimbursement to support continued education • Professional and career development opportunities, including courses and certifications • Comprehensive wellness programs promoting physical, mental, and emotional health • Volunteerism initiatives to encourage community engagement

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