Manager, Global Clinical Supplies, Technology and Planning

🔥 17 hours ago

🌲 North Carolina, Pennsylvania – Remote

🌲 North Carolina – Remote 🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

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ICON plc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.

📋 Description

• Serve as business owner and subject matter expert for the N-SIDE forecasting suite and related clinical supply planning technologies • Lead study builds, forecasting models, system configuration, and IRT integrations for new clinical studies • Develop and deliver user training, documentation, and ongoing system support • Partner with Clinical Supply planners to develop and optimize forecasting models and planning assumptions • Collaborate with Clinical Operations, Technical Operations, IMSC, and IT to implement and enhance clinical supply technologies and system integrations • Coordinate user requirements, testing, issue resolution, and implementation activities with internal stakeholders and technology vendors • Identify opportunities to improve forecasting processes, reporting, automation, and data quality • Support system governance, documentation, change management, and continuous process improvement • Represent Clinical Supply Chain on cross-functional study teams • Develop and maintain clinical supply forecasts, inventory plans, and supply strategies for assigned studies • Coordinate supply planning activities with internal functions and external vendors • Manage co-medication sourcing, budgets, and inventory, as applicable • Support IRT strategy, user acceptance testing, and ongoing supply management • Lead clinical supply meetings and communicate supply risks, mitigation plans, and study status to stakeholders • Monitor inventory, expiry, study timelines, and key supply metrics to ensure uninterrupted clinical supply • Maintain study documentation and escalate significant supply risks or timeline concerns • Facilitate discussions and decisions on label and packaging design, as needed • Develop and maintain SOPs, work instructions, and training materials • Lead or support departmental process improvement and technology initiatives • Share best practices and promote cross-functional collaboration • Represent Global Clinical Supply Chain on internal and external initiatives

🎯 Requirements

• Bachelor's degree in a scientific, engineering, supply chain, business, or related discipline • 4+ years of experience in clinical supply chain or pharmaceutical development • 2+ years of hands-on experience with clinical supply forecasting, inventory planning, or simulation tools • Experience with N-SIDE, IRT systems, or comparable clinical supply technologies • Experience supporting system implementations, integrations, user acceptance testing, and change management • Understanding of global clinical trials, clinical supply processes, cGMP, and GCP • Proficiency with Microsoft Excel and data analysis • Strong project management, organizational, analytical, and problem-solving skills • Excellent written and verbal communication skills • Legal right to work in the country where the role is based

🏖️ Benefits

• Competitive base salary and performance related incentives • Health and wellbeing programmes including medical, dental, and vision coverage where applicable • Retirement and pension plans • Life assurance and disability coverage • Employee assistance programmes and wellbeing resources • Learning and development opportunities through structured training and career pathways