Manager, Medical Operations

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Logo of ICON plc

ICON plc

10,000+ employees

Founded 1990

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.

📋 Description

• Serve as the primary contact for completing IIR study budget Fair Market Value (FMV) assessments • Review, evaluate, and negotiate IIR study budgets and line-item requests with study sites • Partner with IIR Project Managers to review budget requests, resolve questions, and provide timely feedback to study sites • Maintain internal budget benchmarking data and recommend updates based on market trends, historical experience, and current rates • Prepare and distribute quarterly reports and summaries of finalized IIR study budgets • Develop site budget templates and negotiation parameters, or review and approve CRO-developed templates • Review and provide guidance on site budget escalation requests submitted by CROs • Support operational management of the US Oncology Investigator-Initiated Research program • Partner with cross-functional stakeholders across US Medical Affairs, Clinical Development, and Alliance organizations • Facilitate communication, coordinate meetings, and maintain documentation for program activities • Maintain IIR tracking tools and performance metrics to provide portfolio visibility and support risk management • Support vendor oversight activities • Deliver training on IIR systems and processes • Serve as a point of contact for user support and issue resolution

🎯 Requirements

• Bachelor’s degree (B.A. or B.S.) required • Minimum of five years of relevant experience in pharmaceutical, biotechnology, clinical research, or related industry • Demonstrated experience in study budget evaluation, FMV assessment, and site budget negotiation • Demonstrated project management experience supporting clinical or Medical Affairs research • Advanced proficiency with Microsoft Office applications, project management tools, and document management systems • Demonstrated success building productive relationships with diverse internal and external stakeholders • Strong communication, collaboration, and interpersonal skills • Strong organizational skills and ability to manage competing priorities and meet strict deadlines in a highly metrics-driven environment • Legal right to work in the country where the role is based

🏖️ Benefits

• Competitive base salary and performance related incentives • Health and wellbeing programmes including medical, dental, and vision coverage where applicable • Retirement and pension plans • Life assurance and disability coverage • Employee assistance programmes and wellbeing resources • Learning and development opportunities through structured training and career pathways

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