Senior Manager, Site Relationships – Engagement

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ICON plc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💊 Pharmaceuticals

🧬 Biotechnology

⚕️ Healthcare Insurance

Pharmaceuticals • Biotechnology • Healthcare Insurance

ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.

📋 Description

• Leading the strategy and execution of Oncology Elite site network and site relationship development and management for clinical trials • Developing and implementing data-driven approaches and tools to identify Elite partner targets who can deliver accuracy and predictability • Establish, maintain, and manage relationships with target Elite site partners to support long-term site engagement and successful trial execution • Work closely with Elite partner sites in the pre-award space to identify opportunities to support, inform and enhance the ICON bid scenario and to monitor delivery post-award to ensure timely start up and delivery as planned • Collaborating with clinical operations, feasibility, and project management teams in the Oncology space to provide Elite site feedback and strategy to achieve trial goals and timelines • Presentation of Elite site strategy during Bid Defense and client meetings • Monitoring KPIs to identify bottlenecks to drive process improvements to enhance the impact of Elite site partners

🎯 Requirements

• Experience working at an Oncology Site or Oncology Site Network and a clear understanding of challenges and opportunities when working with CRO partners for early study review, site selection, and start up • Proven track record in building and managing site relationships with CROs and/or Sponsors • Experience in site identification, feasibility, or clinical operations within the pharmaceutical or clinical research industry, within Oncology • Understanding of clinical trial design, recruitment strategies, and global regulatory requirements for site selection for Oncology clinical trial sites • Proven leadership skills, with experience managing multiple priorities in a fast-paced environment • Excellent analytical and problem-solving skills, with a focus on using data to drive informed decisions • Exceptional communication and collaboration skills, with the ability to work effectively with cross-functional teams and external partners with individuals at varying levels of seniority • Bachelor’s degree in life sciences, clinical research, or a related field • Advanced degree, Clinical Operations Certification, and/or Project Management Certification (preferred)

🏖️ Benefits

• Competitive base salary and performance related incentives • Health and wellbeing programmes including medical, dental, and vision coverage where applicable • Retirement and pension plans • Life assurance and disability coverage • Employee assistance programmes and wellbeing resources • Learning and development opportunities through structured training and career pathways