Transportation Planner Specialist

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🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $68.6k - $85.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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ICON plc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.

📋 Description

• Track and trace shipments across assigned transportation lanes to ensure timely delivery and adherence to routing plans • Monitor carrier portals, emails, and EDI updates for shipment status, exceptions, and service-related issues • Update shipment milestones in TMS and ERP systems • Support or execute booking arrangements according to routing guides • Expedite urgent or aging orders • Identify transportation exceptions and initiate corrective actions through established escalation pathways • Document escalations, root causes, and resolutions in case or ticketing systems • Perform root cause analysis on service failures using data review and process mapping • Identify systemic transportation issues and propose corrective actions • Review import customs documentation and prepare clearance instructions for brokers supporting shipments into Canada • Support shipment execution with Trade Compliance, Logistics, and external partners • Collaborate with Clinical Supply Planning, Master Planning, Country Clinical Operations, Logistics, Trade Compliance, and external partners • Respond to internal and external inquiries through email, phone, and chat • Communicate shipment updates, risks, and resolution plans to stakeholders • Support routing strategies and lead-time management • Serve as a transportation subject matter expert for initiatives and projects • Support quarterly business reviews with carriers and business units • Drive tasks to completion independently and navigate ambiguity • Mentor others and contribute to team development

🎯 Requirements

• Bachelor’s degree preferred; candidates with relevant experience may also be considered • Minimum of 3+ years of related experience with a degree • Candidates without a degree should have 6+ years of relevant experience • Strong communication and project management skills • Ability to collaborate effectively across functions and teams • Strong analytical thinking and problem-solving capabilities • Detail-oriented with strong organizational skills • Advanced proficiency with ERP, TMS, and Microsoft Office tools • Ability to understand how transportation activities impact broader supply chain outcomes • Self-motivated with the ability to mentor others and contribute to team development • Legal right to work in the country where the role is based

🏖️ Benefits

• Competitive base salary • Performance related incentives • Medical, dental, and vision coverage where applicable • Retirement and pension plans • Life assurance and disability coverage • Employee assistance programmes and wellbeing resources • Learning and development opportunities through structured training and career pathways