Veterinary Consultant

🔥 57 minutes ago

🦞 Maine – Remote

🦞 Maine – Remote

💵 $110k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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IDEXX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

🏥 Healthcare

🔬 Science

🤝 B2B

💰 Seed on 1984-02

Healthcare • Science • B2B

IDEXX is a global veterinary diagnostics and services company that develops products and services to improve the health and well‑being of pets, livestock, and to protect public essentials such as clean drinking water. It provides diagnostic tests, laboratory services, point‑of‑care analyzers, and consultation/testing support for scientists, and also offers practice management and clinical software used by veterinary clinics and reference laboratories. IDEXX primarily serves professional and institutional customers (veterinary practices, labs, and agricultural/food/water safety users) with integrated products and services.

📋 Description

• Provide high-quality phone consultations about diagnostic testing • Explain the clinical value of tests, interpret reference lab and point-of-care results, and recommend next steps for diagnosis and case management • Understand Reference Laboratories, VetLab, and Rapid Assay tests, including specimen requirements, clinical utility, and interpretation of IDEXX-exclusive tests • Understand SNAP and VetLab point-of-care test technology • Handle specimen handling and sample interference questions • Work through customer questions, concerns, or discrepancies about lab and point-of-care results • Support CAG customer support, sales, and technical support teams through training and regular meetings • Participate in IDEXX educational and organizational meetings • Log all consultation details in the Customer Relationship Management (CRM) system

🎯 Requirements

• DVM or equivalent is required • Typically, 5+ years of experience in clinical practice • Ability to build an in-depth understanding of diagnostic test technology, including technical specifications and medical application • Excellent verbal and written communication skills • Strong interpersonal skills and a service-oriented attitude • Strong organizational skills, including time management, multitasking, and coordinating with others • High self-motivation and the ability to work with minimal supervision • Familiarity with current topics and issues in clinical veterinary medicine • Computer skills, or the willingness to learn the required systems • A dedicated, quiet office space • High-speed internet with minimum speeds of 60 Mb/s download and 10 Mb/s upload, with hardwire access • Previous experience with or knowledge of IDEXX products and services preferred

🏖️ Benefits

• Opportunity for annual cash bonus • Health / Dental / Vision benefits starting day one • 5% matching 401k • Employee stock purchase plan • Paid time off • Continuing education allowance • Licensure and professional dues support • Pet insurance • Mental health resources • Volunteer paid days off • Foundation donation matching • Virtual onboarding • Competitive compensation, incentives, and benefits

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