Sales Engineer – Veterinary Software

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

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IDEXX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

🏥 Healthcare

🍽️ Food & Beverage

⚕️ Healthcare Insurance

💰 Seed Round on 1984-01

Healthcare • Food & Beverage • Healthcare Insurance

IDEXX is a global leader in pet healthcare innovation. It provides a wide range of diagnostic and software products and services aimed at creating clarity and improving pet healthcare. IDEXX offers services such as reference laboratories, in-house analyzers, SNAP tests, and veterinary software to support veterinarians in diagnosing and treating small animals, livestock, and equines. They also specialize in water testing solutions, which help ensure the safety and quality of various water types. IDEXX is known for its contributions to the veterinary field, enabling professionals to make informed decisions through cutting-edge technology and advanced insights.

📋 Description

• You will design and deliver tailored product demonstrations based on customer pain points, beginning with a clear validation of needs before presenting solutions. • You will demonstrate ezyVet, Neo, Cornerstone, and related Veterinary Software solutions, clearly aligning product capabilities to measurable customer outcomes while maintaining an engaging, customer-focused dialogue. • You will manage and resolve technical questions and objections using a structured, consultative approach, identifying and documenting additional customer needs as they arise. • You will assess technical requirements including workflows, integrations, data migration, infrastructure, security, and user adoption considerations. • You will lead technical validation activities such as proof-of-value sessions, solution workshops, and integration discussions with technical stakeholders. • You will develop and document solution architectures, integration strategies, and migration plans that ensure a smooth transition to implementation, and contribute technical expertise to RFPs and security reviews. • You will prioritize and engage in opportunities aligned to defined criteria, balancing workload to support high-impact deals while adhering to established service levels. • You will collaborate closely with sales partners on account strategy and preparation, and ensure a comprehensive technical handoff at deal close, including solution context and success criteria. • You will support the development of sales capability by coaching on product knowledge, demonstration best practices, and value-based storytelling, while contributing to enablement materials and training programs. • You will provide structured feedback to Product and Marketing teams on competitive insights, product gaps, and market dynamics, contributing to positioning and messaging development. • You will maintain deep expertise across the Veterinary Software portfolio and veterinary practice workflows, leveraging knowledge of integrated solutions to articulate competitive differentiation.

🎯 Requirements

• Bachelor’s degree or equivalent experience in Computer Science, Engineering, Veterinary Technology, or related field • 5+ years in sales engineering, solution consulting, or pre-sales roles in SaaS or veterinary technology • Proven, hands-on expertise with PIMS systems, e.g. ezyVet, Neo, Cornerstone, or directly comparable platforms; ability to demonstrate at depth across all three preferred • Deep understanding of veterinary practice workflows (clinical, operational, financial) and the operational economics of a small-animal or mixed practice • Strong understanding of APIs, SaaS architecture, integration patterns, and data migration approaches • Demonstrated success operating within a defined sales methodology (SPICED, MEDDPICC, Sandler, or equivalent) and within a tiered sales engineering engagement model with published entry criteria and SLAs • Excellent communication and presentation skills with both technical and non-technical audiences • Demonstrated ability to mentor others and simplify complex concepts • Direct experience with IDEXX or similar diagnostics integrations and lab system workflows preferred • Experience with legacy-to-cloud PIMS migrations (Cornerstone-to-cloud, AVImark, etc.) and the change management that accompanies them preferred • Familiarity with ROI / cost-of-inaction quantification frameworks at the practice level preferred

🏖️ Benefits

• Base salary of $120000+ based on experience • Opportunity for annual cash bonus • Equity • Health / Dental / Vision benefits day one • 5% matching 401k • On-the-job training and career advancement opportunities • Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more