Associate Director, eCommerce Operations, eProcurement

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $170.6k - $255.8k / year

⏰ Full Time

🟠 Senior

🛍️ E-commerce

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Illumina

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1998

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

💰 $750M Post-IPO Debt on 2023-01

Healthcare • Consulting • Manufacturing

Illumina is a leading company in the genomics field, providing innovative technologies for the analysis of genetic variation and function. They offer a wide range of products and services, including sequencing platforms, microarray technology, library preparation kits, bioinformatics software, and comprehensive genomic solutions. Illumina's next-generation sequencing platforms are used for various research and clinical applications, such as cancer research, reproductive health, and genetic disease detection. The company is dedicated to improving human health by enabling researchers and clinicians to accelerate their genomic discoveries and applications, ultimately impacting precision medicine and life sciences globally.

📋 Description

• Lead the strategy, operations, and continued expansion of eProcurement capabilities, including customer procurement integrations, punchout, procurement platforms and marketplaces, and other B2B digital purchasing channels • Own the business side of eProcurement customer onboarding and enablement • Identify opportunities to expand eProcurement adoption across customers, regions, and business units • Establish scalable operating processes for onboarding, supporting, and expanding eProcurement customers • Partner with customers and internal stakeholders to understand procurement requirements, identify friction, and develop solutions • Drive continuous improvement and operational performance across eProcurement and digital ordering channels • Lead broader eCommerce operations, including production continuity, issue resolution, escalation management, process improvement, and operational performance • Identify opportunities to automate manual processes and improve scalability and efficiency • Establish and monitor KPIs for eProcurement and eCommerce Operations • Partner with Product Ownership, PMO, and IDS to translate requirements into prioritized technology capabilities and improvements • Lead and develop the eCommerce Operations team • Provide people leadership for the Business Development role while maintaining it as a distinct capability • Partner cross-functionally with Commercial Operations, Customer Care, Finance, Marketing, regional teams, and technology partners

🎯 Requirements

• Bachelor’s degree • Minimum of 15 years of related experience • 7+ years of management experience • Significant experience leading eProcurement programs, capabilities, or operations within a complex B2B environment • Hands-on experience with eProcurement ecosystems and customer procurement integrations, including punchout, procurement platforms and marketplaces, B2B enablement, and customer onboarding • Experience scaling eProcurement capabilities and driving customer adoption across customers, markets, or business units • Significant experience in eCommerce, digital commerce, digital operations, or related business functions • Strong understanding of B2B digital purchasing, digital ordering, and order-to-cash processes • Experience partnering across business, commercial, operational, and technology organizations to deliver and support eProcurement solutions • Experience leading teams, developing talent, and managing an expanded scope of responsibility • Experience leading complex, cross-functional digital and operational programs involving multiple stakeholders and dependencies • Ability to identify customer and operational friction and translate business needs into scalable solutions and actionable priorities • Strong analytical, operational, and problem-solving skills • Strong communication, stakeholder management, and influencing skills • Ability to work effectively with senior leaders and cross-functional partners • Must be eligible to work without visa sponsorship

🏖️ Benefits

• Variable cash program (bonus or commission) • Equity for eligible roles • Access to genomics sequencing • Family planning benefits • Health, dental, and vision benefits • Retirement benefits • Paid time off • Employee Resource Groups offering career development experiences, cultural awareness, and social responsibility opportunities