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eCommerce Platforms Manager

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

đź’µ $96k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

🛍️ E-commerce

Where this job comes from

Posted on FUJIFILM Corporation's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

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Logo of FUJIFILM Corporation

FUJIFILM Corporation

10,000+ employees

Founded 1934

🏭 Manufacturing

🏥 Healthcare

Manufacturing • Healthcare • Electronics

FUJIFILM Corporation is a global company established in 1934, operating in diverse fields including healthcare, electronics, and imaging. As a total healthcare company, FUJIFILM develops a wide range of businesses in prevention, diagnosis, and treatment. Additionally, the company focuses on environmental sustainability through improved industrial efficiency, while also capturing and preserving memories through film and photography, enriching emotional lives and human connections.

đź“‹ Description

• Administer platform settings, user access, roles, environments, API credentials, and integrations across commercetools, Klaviyo, and related SaaS tools • Manage license and seat counts, usage-based costs, and platform spend against budget • Coordinate vendor-driven changes such as version upgrades, deprecations, and new feature rollouts • Maintain administration procedures, runbooks, and access records in an audit-ready state • Serve as the day-to-day contact for SaaS vendors, handling support tickets, escalations, account reviews, and roadmap briefings • Track contracts, renewal dates, and SLAs, and flag cost or risk issues to the Senior Director • Prepare renewal and contract materials for Procurement and Legal • Coordinate with systems integrator partners on platform configuration and administration tasks • Support evaluations of new composable components by gathering requirements, building vendor shortlists, scheduling demos, and running scoring • Research headless CMS, search, marketing automation, and other composable tools and summarize options and trade-offs • Maintain a current map of the technology stack, integrations, data flows, owners, contracts, and renewal dates • Administer Klaviyo and other marketing tools, including integration health, data feeds, event tracking, and consent settings • Work with Marketing and Analytics to ensure customer, order, and behavioral data flows correctly between commerce, email, and analytics tools • Help launch DTC capabilities such as personalization, loyalty, reviews, and on-site search improvements • Advise Product Owners and Business Analysts on requirements involving platform capabilities or vendor limits • Work with IT and Security on access reviews, vendor security assessments, and compliance requirements

🎯 Requirements

• Bachelor's degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience • 3 to 4 years of experience in e-commerce technology, platform administration, digital product, or marketing technology • Hands-on administration of at least one e-commerce platform (commercetools, Shopify Plus, BigCommerce, Salesforce Commerce Cloud, Adobe Commerce, or similar) or marketing automation platform (Klaviyo, Braze, Iterable, Salesforce Marketing Cloud, or similar) • Day-to-day experience working with SaaS vendors on support, account management, or renewals • Participation in at least one software evaluation or vendor selection • Working knowledge of APIs, integrations, and data flows between commerce, marketing, and analytics systems • Strong organization and documentation habits • Clear written and verbal communication with technical teams and business stakeholders • Hands-on experience with both a commerce platform and a marketing automation platform • Exposure to headless or composable commerce (MACH) architecture • commercetools or Klaviyo certification • Experience with headless CMS platforms or search tools • Familiarity with GA4, Google Tag Manager, and customer support platforms such as Intercom • Experience working with offshore or nearshore systems integrators • Exposure to consumer privacy and compliance requirements (CCPA/CPRA, CAN-SPAM, TCPA, PCI, accessibility) • Background in consumer products, photo, or DTC retail

🏖️ Benefits

• Bonus depending on experience • Medical • Dental • Vision • Life Insurance • 401k • Paid Time Off • Flexible work environment

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