Senior Client Executive

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🔥 7 minutes ago

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Logo of Imagenet LLC

Imagenet LLC

1001 - 5000 employees

⚕️ Healthcare Insurance

🛍️ eCommerce

☁️ SaaS

💰 Private Equity Round on 2022-12

Healthcare Insurance • eCommerce • SaaS

Imagenet LLC is a leading provider of business continuity services for healthcare organizations, specializing in digital mailroom solutions, claims adjudication, contact center operations, and workflow management. With over two decades of experience and a reputation for enhancing efficiency and accuracy, Imagenet partners with health plans to streamline processes and improve member satisfaction. Their services are designed to reduce claims turnaround times, increase processing capacities, and lower contact center wait times. By integrating scalable solutions tailored to specific needs, Imagenet enables healthcare organizations to accelerate productivity and mitigate operational challenges.

📋 Description

• Responsible for achieving assigned revenue and growth quotas through upselling and cross-selling Imagenet’s services. • Need to develop and implement tailored client growth strategies, collaborating with the marketing and operations teams. • Role involves maintaining and nurturing relationships with key client stakeholders to ensure satisfaction and retention. • The individual will conduct regular business reviews to align services with client needs and explore growth opportunities. • The Senior Client Executive will lead contract renewal negotiations in collaboration with cross-functional teams to secure client loyalty. • They will also be responsible for developing and managing Statements of Work (SOW) for new and ongoing client engagements. • The candidate will partner with operations, product teams, and other internal stakeholders to ensure client success.

🎯 Requirements

• Minimum of 5 years of experience in account management with demonstrated success in meeting revenue quotas. • Experience in the healthcare BPO industry, particularly in claims adjudication, document management, or contact center solutions, is preferred. • Proficiency in Salesforce and Microsoft Office Suite is required. • Strong interpersonal, analytical, and problem-solving skills. • Proven ability to manage multiple priorities in a dynamic environment.

🏖️ Benefits

• Comprehensive benefits package, including health, dental, vision, and retirement plans. • Collaborative work environment

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