Technical Program Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $90k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Technical Program Manager

👻 Ghost score 0%

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ImageTrend

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1998

🏥 Healthcare

🏛️ Government

☁️ SaaS

💰 Private equity on 2023-03

Healthcare • Government • SaaS

ImageTrend is a software company that builds an intelligence operating system for emergency response organizations, specializing in solutions for EMS, fire departments, hospitals, government agencies, and researchers. Their platform includes ePCR (electronic patient care reporting), fire incident reporting, scheduling, license management, permits and inspections, pre-incident visual plans, unified analytics, interoperability with hospital EHRs, billing and revenue cycle features, CQI (continuous quality improvement), and AI-powered features such as AI-assisted charting, intelligent image capture, and AI checks for real-time quality assurance. ImageTrend emphasizes compliance with NEMSIS and NERIS standards, operates many state EMS repositories, and provides implementation services, training, and 24/7 US-based support. The company positions itself as a partner to emergency response agencies and healthcare organizations, leveraging the largest EMS dataset in North America to provide analytics, benchmarking, and market intelligence.

📋 Description

• Lead multiple concurrent technical programs and strategic initiatives across Engineering, Product, and Technology organizations • Develop and maintain program roadmaps, milestones, delivery plans, governance processes, success metrics, and executive reporting mechanisms • Coordinate cross-functional teams to manage technical dependencies, resource planning, risks, issues, and competing priorities • Establish ownership, accountability, communication channels, and escalation paths across teams • Facilitate planning sessions, technical reviews, release readiness activities, retrospectives, and post-implementation assessments • Partner with Engineering, Product Management, QA, DevOps, Security, and Architecture teams throughout the SDLC • Monitor program health using KPIs, dashboards, status reporting, and executive communications • Translate technical concepts, risks, and recommendations into business-focused communications • Champion Agile methodologies, project governance, release management, and continuous improvement initiatives • Prepare executive presentations, steering committee materials, decision frameworks, and strategic recommendations • Support adoption and optimization of tools, workflows, reporting frameworks, and operational best practices • Build relationships across technical and business teams while influencing outcomes without direct reporting authority • Travel to orientation, industry or company events, or other onsite meetings as required • Perform additional duties as assigned

🎯 Requirements

• Bachelor's degree in Business Administration, Computer Science, Project Management, Information Technology, or a related field, or the equivalent combination of education and relevant experience • Demonstrated professional experience in Technical Program Management, Program Management, Engineering Management, Project Management, or a related discipline, preferably supporting enterprise software development or SaaS organizations • Ability to manage multiple concurrent programs while balancing priorities, dependencies, schedules, risks, and stakeholder expectations • Experience leading large-scale, cross-functional technical programs in Agile software development environments • Strong knowledge of SDLC methodologies, Agile and Scrum practices, software architecture concepts, APIs, system integrations, cloud platforms (Azure, AWS, or GCP), and DevOps/CI-CD practices • Experience with Azure DevOps, Jira, Confluence, GitHub, or similar platforms • Strong written and verbal communication skills with ability to translate complex technical concepts into clear business-focused communication and recommendations • Experience leading cloud modernization, platform transformation, healthcare technology, SaaS, interoperability, or other regulated industry initiatives • Professional experience developing dashboards, KPIs, status reporting, and program governance documentation • Ability to build relationships, influence stakeholders, and communicate effectively with technical and non-technical audiences, including executive leadership • Ability to maintain discretion when handling proprietary and confidential information • Enthusiasm for learning and continuously expanding technical, operational, and leadership capabilities • Strong work ethic, integrity, honesty, collaboration, communication skills, and team orientation • Ability to travel as required, up to 10% • U.S. citizenship is a prerequisite; only U.S. citizens are eligible under FedRAMP Critical Access requirements

🏖️ Benefits

• Annual base salary of $90,000–$120,000 USD • Bonus • Benefits • Perks • Community gains • 100% virtual work anywhere in the US • Reasonable accommodations for applicants with disabilities