Resource Specialist, Care Manager

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Imagine Pediatrics

51 - 200 employees

🧘 Wellness

👥 B2C

Healthcare • Wellness • B2C

Imagine Pediatrics is a healthcare provider focused on delivering specialized pediatric care. The company is dedicated to improving children's health through personalized medical attention, preventive care, and effective treatment options. With a team of experienced professionals, Imagine Pediatrics aims to create a supportive and welcoming environment for children and their families, emphasizing the importance of a healthy start for all individuals.

📋 Description

• As a Resource Specialist Care Manager, you will work with the families of medically complex children providing emotional support, care coordination, and resourcing support in navigating the healthcare system. • Conduct thorough assessments, exploring the current medical, behavioral, and complex social needs. • Identify barriers to care, such as food insecurity, unstable housing, transportation challenges, and insurance limitations. • Collaborate with families and multidisciplinary teams to establish individualized care goals. • Develop and maintain an integrated care plan addressing medical, behavioral, and social needs. • Ensure timely follow-up on referrals, evaluations, and treatment recommendations. • Offer education to families about navigating local resources and agencies. • Provide emotional support and guidance when families are facing challenging situations. • Advocate for resources and removal of barriers and connect families with available resources. • Build and maintain relationships with community organizations that serve children with medical and behavioral health complexities. • Stay informed on emerging programs and resources relevant to the population served. • Represent the organization at community events, health fairs, and resource meetings. • Participate in ongoing scheduled consultations with an interdisciplinary team to monitor patient progress. • Perform other duties as assigned.

🎯 Requirements

• Masters’ degree with major course work in social work, community/social services, and/or case management • LMSW strongly preferred • License/certification preferred (LMSW, CCMC, C-SWCM) • 2-3+ years experience in social service case management required • Minimum 1 year of experience working with pediatric population required • Knowledge and application of motivational interviewing practices and/or techniques • Comfortability working with acute populations and familiarity with school and community resources highly preferred • Experience with providing telehealth services and engaging with families in a remote environment • Bilingual Spanish strongly preferred

🏖️ Benefits

• Competitive medical, dental, and vision insurance • Healthcare and Dependent Care FSA; Company-funded HSA • 401(k) with 4% match, vested 100% from day one • Employer-paid short and long-term disability • Life insurance 1x annual salary • 20 days PTO + 10 Company Holidays & 2 Floating Holidays • Paid new parent leave • Additional benefits to be detailed in offer

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