
501 - 1000 employees
Founded 2007
🏗️ Construction
📦 Logistics
🛡️ Insurance
Construction • Logistics • Insurance
IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.
🔥 6 minutes ago
⛷️ Utah – Remote
đź’µ $51 - $79 / hour
⏰ Full Time
🟡 Mid-level
đźź Senior
đź‘” Manager
đź‘» Ghost score 0%
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501 - 1000 employees
Founded 2007
🏗️ Construction
📦 Logistics
🛡️ Insurance
Construction • Logistics • Insurance
IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.
• Oversee day-to-day operations of a defined set of clinical, administrative, or financial applications • Analyze, configure, test, support, release, train users on, and implement application technologies • Adopt best-practice standards aligned with IS and business strategies • Direct department operations for clinical, administrative, or financial systems • Manage budgets and financial assets • Oversee human-resource management and staff training • Provide technical leadership and direction for employees • Manage hiring, goal setting, coaching, mentoring, recognition, training, and performance management • Manage customer, stakeholder, and vendor relationships • Communicate with staff and allocate resources to projects for timely, budget-compliant delivery • Coordinate technical interdependencies, schedules, and business requirements with project teams and stakeholders • Ensure staff competency through application-specific training • Ensure adherence to support and service-management best practices • Create, manage, and measure operating and service-level agreements • Define, manage, and monitor application metrics such as incidents, requests, resolution time, and customer satisfaction • Coordinate across IS teams to develop and test solutions, resolve incidents, identify root causes, and improve processes • Oversee technical support documentation and facilitate staff training
• Bachelor's degree in healthcare or computer technology related field from an accredited institution, or four years of experience in a healthcare or computer technology related field • Six years of experience configuring, supporting, training, and implementing clinical, financial, or administrative systems used in healthcare • Demonstrated effective leadership and communication skills • Demonstrated strong analysis, problem resolution, judgment, and decision-making skills • Demonstrated ability to prioritize and execute tasks in a high-pressure environment • Experience working in a team-oriented, collaborative environment • Experience working in a healthcare environment • Preferred: two years of management experience • Preferred: three years of experience supporting healthcare applications • Preferred: results-oriented, self-motivated, detail-oriented, and strong customer service orientation • Ability to communicate information with others • Ability to operate computers and other IT equipment • Ability to see and read computer monitors and documents • Ability to remain sitting or standing for long periods while working • Applicants for remote or hybrid roles must comply with remote-work expectations regarding confidentiality, information security, schedules, conflicts of interest, and company equipment
• Generous benefits package covering programs for wellness, health, security, connection, and engagement • Remote work options for approved roles • Company equipment and remote-work support subject to policy
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