Central Scheduler I

Job not on LinkedIn

🔥 1 minute ago

⛰️ Colorado – Remote

infoinfo

💵 $19 - $25 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on IMH's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

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Logo of IMH

IMH

501 - 1000 employees

Founded 2007

🏗️ Construction

📦 Logistics

🛡️ Insurance

Construction • Logistics • Insurance

IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.

📋 Description

• Schedule and pre-register patients for appointments, outpatient visits, procedures, and other department appointments • Complete administrative work associated with scheduling appointments • Transcribe external physician orders • Handle high call volumes for multiple locations and departments • Utilize multiple systems to perform scheduling functions • Provide patients with preparation and location information • Collect and input patient data accurately • Validate patient insurance and explain benefits as needed • Answer, transfer, and conference multiple phone calls between parties • Mentor new hires as needed • Promote Intermountain Health’s mission, vision, and values and follow service behavior standards • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent OR 4 years of revenue cycle experience • Minimum of 2 years of revenue cycle experience and/or 2 years of contact center experience • Customer service etiquette • Basic medical insurance knowledge • Intermediate computer operating knowledge • Multi-channel phone experience • 30+ WPM typing speed • Active listening • Reading comprehension • Critical thinking • Active learning • Complex problem solving • Excellent computer skills and ability to self-resolve technical issues with minimal assistance • Ability to handle high call volumes • Ability to work 40 scheduled hours weekly • Must comply with applicable Intermountain policies and remote-work expectations, including confidentiality, information security, work schedules, conflicts of interest, and use of company equipment

🏖️ Benefits

• Generous benefits package covering programs supporting wellness and a sustainable culture • Remote work options where approved and stated in the job posting • Company equipment and remote-work support subject to company policies

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