Oracle Fusion HCM Support Analyst

🔥 19 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Impact Advisors

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

💼 Consulting

🏥 Healthcare

🤖 Artificial Intelligence

Consulting • Healthcare • Artificial Intelligence

Impact Advisors is a healthcare-focused consulting firm that delivers tech-enabled performance improvement services to health systems, hospitals, and health plans. They provide strategy and operational consulting across clinical, financial, and technical domains—including revenue cycle, workforce and supply chain optimization, clinical quality improvement, EHR/ERP implementations, IT modernization, cybersecurity, and data & AI—aimed at measurable, sustainable value and capability transfer to client teams. Impact Advisors emphasizes collaborative implementation, measurable ROI, and long-term sustainability of improvements.

📋 Description

• Serve as the primary functional support resource for Oracle Fusion HCM applications • Investigate, troubleshoot, and resolve complex production issues and user inquiries • Analyze root causes and implement sustainable solutions • Manage service requests, incidents, and enhancement requests in accordance with established SLAs • Monitor system performance and identify process and system improvement opportunities • Maintain system configuration and organizational standards • Support, maintain, and optimize multiple Oracle Fusion HCM modules • Collaborate with HR Centers of Excellence, HR Operations, Total Rewards, and Talent Acquisition teams • Translate business requirements into functional solutions and system enhancements • Advise stakeholders on Oracle-delivered functionality and best practices • Support workforce management, talent processes, and employee experience initiatives • Review Oracle quarterly release documentation and assess impacts • Coordinate regression testing and user acceptance testing • Document changes and communicate release impacts • Recommend adoption of new Oracle Cloud functionality • Develop and maintain OTBI and BI Publisher reports • Support HR reporting, workforce analytics, compliance reporting, and audit requests • Investigate data discrepancies and perform data validation • Assist business users with reporting and dashboard requirements • Support HCM security roles, data access controls, and segregation of duties • Assist with audits, compliance reviews, and system documentation • Ensure employee data confidentiality and regulatory compliance • Develop and execute test scripts for enhancements and quarterly updates • Maintain functional documentation, configuration records, process flows, and knowledge articles • Support training initiatives and provide end-user guidance

🎯 Requirements

• 5-10 years of experience supporting Human Capital Management systems • Minimum 3-5 years of hands-on Oracle Fusion HCM Cloud support experience • Strong experience supporting multiple Oracle Fusion HCM modules • Experience managing production support issues, enhancements, and release activities • Experience with OTBI, BI Publisher, and HCM reporting tools • Strong analytical, troubleshooting, and problem-solving skills • Excellent verbal and written communication skills • Ability to manage multiple priorities in a fast-paced environment • Oracle Fusion HCM Cloud certification preferred • Experience supporting global HCM environments preferred • Familiarity with HCM Data Loader (HDL), HCM Extracts, Fast Formulas, Oracle Integration Cloud (OIC), REST and SOAP integrations preferred • Experience supporting payroll-related integrations and downstream systems preferred

🏖️ Benefits

• Annual performance bonus may be available for salaried positions • Additional benefits and perks may be available depending on the position and employment terms • Caring, fun, honest, and autonomous work environment • Diversity and inclusion environment where employees feel valued and empowered