Senior Enterprise IT Engineer

🕒 May 28

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Imprint

WebsiteLinkedInAll Job Openings

201 - 500 employees

💸 Finance

💳 Fintech

🤝 B2B

Finance • Fintech • B2B

Imprint is a company that specializes in creating perfectly configured co-branded financial products such as bespoke credit cards, deposit accounts, and installment loans. These products are designed to attract more users, drive increased spending and engagement, and offer deep customer insights. Imprint partners with iconic brands like Turkish Airlines, Brooks Brothers, and H-E-B to enhance loyalty program engagement, accelerate cardholder conversion, and provide SKU-level rewards. The company’s platform, Imprint Core, powers the entire co-branded credit card experience, offering complete control over sign-ups, transactions, and reward redemptions. Imprint's technology ensures fast application decision times and robust uptime, while providing tailored and personalized marketing to effectively connect with customers.

📋 Description

• Own the design, automation, management, and support of Imprint’s core IT infrastructure and employee technology services • Partner closely with Security, Engineering, People, Finance, Legal, and business teams to understand pain points, gather requirements, and design scalable IT systems • Help define and build the IT systems, workflows, automations, and AI-enabled solutions that support this vision • Design, build, and maintain scalable IT systems, workflows, automations, and AI-enabled solutions that improve efficiency, reliability, security, and employee experience • Develop scripts, integrations, internal tools, and AI-assisted workflows to automate repetitive IT processes • Oversee the deployment, maintenance, hardening, and troubleshooting of device management platforms • Continuously evaluate and implement security enhancements across end-user devices, SaaS applications, identity systems, AI tools, and IT infrastructure

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience • 5+ years of experience in enterprise IT, systems engineering, IT automation, infrastructure administration, or a similar role • Experience designing, building, and maintaining IT systems, workflows, integrations, automations, or AI-enabled solutions • Hands-on experience writing code or scripts using languages such as Python, JavaScript, PowerShell, Bash, or similar • Experience working with APIs, webhooks, automation platforms, AI tools, or integration platforms • Experience engaging with stakeholders, gathering requirements, and translating business needs into technical solutions • Experience with IT planning, budgeting, cost forecasting, license management, or cost optimization • Proficiency with identity management platforms such as Okta, Azure AD, Google Workspace, Rippling, or similar • Hands-on experience with MFA, SSO, lifecycle management, VPNs, endpoint security, and access control systems • Familiarity with device management tools such as Jamf, Intune, Kandji, Mosyle, or similar • Knowledge of collaboration and business productivity tools such as Google Workspace, Microsoft 365, Slack, Zoom, Jira, Confluence, AI productivity tools, or ticketing systems • Solid understanding of networking principles, including TCP/IP, DNS, DHCP, VPNs, firewalls, and secure connectivity • Strong working knowledge of macOS, Windows, and Linux environments • Ability to troubleshoot complex technical issues across systems, SaaS platforms, devices, networks, and identity layers • Excellent communication and interpersonal skills, with the ability to guide and support both technical and non-technical users • Strong problem-solving abilities, attention to detail, and ownership mindset • Demonstrated bias for action and urgency, especially in critical situations requiring immediate response • Ability to prioritize and respond to support requests efficiently while improving the systems and processes that generate them

🏖️ Benefits

• Competitive compensation and equity packages • Leading configured work computers of your choice • Flexible paid time off • Fully covered, high-quality healthcare, including fully covered dependent coverage • Additional health coverage includes access to One Medical and the option to enroll in an FSA • 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents • Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity