Operations Lead, Strategic Growth Initiatives

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In Tandem

51 - 200 employees

👥 B2C

☁️ SaaS

⚡ Productivity

B2C • SaaS • Productivity

In Tandem is a global technology platform that builds digital tools and apps to support families through key stages and daily life. The company develops and operates consumer-focused family solutions—including co-parenting, family organization, communication and parenting-schedule apps—that aim to improve connection, coordination, and peace of mind for modern families. In Tandem’s products are designed to simplify routines, support co-parenting and family communication, and provide resources during challenging times.

📋 Description

• Build technology that helps families manage everyday routines and navigate life’s biggest transitions through the OurFamilyWizard, Cozi, FamilyWall, and Custody Navigator brands • Bring structure to ambiguity and align cross-functional teams • Move high-priority growth initiatives from idea to execution • Work across Product, Go-To-Market, Operations, Partnerships, Finance, Legal, and leadership • Use AI as a practical tool to increase speed, quality, and operating leverage • Report to the VP of Operations

🎯 Requirements

• 4+ years of experience across strategy, operations, product operations, business operations, growth, partnerships, consulting, investing, banking, or a similarly high-ownership environment • Ideally, a mix of strategy training and meaningful operating experience inside a company • Experience in SaaS, consumer technology, marketplaces, healthcare technology, fintech, or another technology-enabled business • Proven ability to lead cross-functional initiatives in fast-moving environments while managing multiple workstreams, stakeholders, and deadlines • Experience supporting product launches, GTM initiatives, strategic partnerships, commercial experiments, or growth projects • High comfort with AI tools and genuine curiosity about how AI can improve business operations, productivity, and decision-making • Nice to have: experience working closely with Product and Engineering; partnerships, BD, channel strategy, or ecosystem development; automation/workflow platforms such as Claude, Notion AI, Airtable, or Zapier; and building dashboards, operating metrics, launch plans, internal playbooks, or executive reporting • Ability to create structure without waiting for perfectly defined responsibilities • Structured, analytical problem-solving and strong business judgment • Ability to build credibility across Product, GTM, Operations, Finance, Legal, Partnerships, and leadership • Action-oriented and comfortable with implementation and details • Active use of AI tools to improve individual and team operations

🏖️ Benefits

• Medical: In Tandem pays 100% of the premium for employees AND 99% for all additional family members • 401k: Up to a 4% match with immediate vesting • Paid leave for all new parents • Learning & Development stipend for employees • Paid Time Off: 11 Holidays + Winter Break (3 Days) + Volunteer Time Off (1 Day) + Floating Holiday (1 Day) • Personal Time Off: 15 days for 0-1 years of employment + 20 days for 1-3 years of employment • Supportive and flexible working environment – work from anywhere!

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