
1001 - 5000 employees
🏥 Healthcare
☁️ SaaS
👥 HR Tech
Healthcare • SaaS • HR Tech
Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.
🔥 7 minutes ago
🇺🇸 United States – Remote
💵 $73.7k - $103.2k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Manager
🦅 H1B Visa Sponsor
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1001 - 5000 employees
🏥 Healthcare
☁️ SaaS
👥 HR Tech
Healthcare • SaaS • HR Tech
Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.
• Deliver coordinated, patient-centered virtual Care Management by telephone and video • Create care plans with members and the diverse care team • Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system • Partner with members’ local providers to ensure coordinated care • Provide compassionate, longitudinal follow-up care and build supportive relationships • Assist during acute healthcare episodes, including hospitalizations and rehabilitation stays, through coordinated Case Management • Coordinate clinical and social resources to address members’ needs • Guide members through complex medical and behavioral health situations • Advocate for members, answer questions, and listen to their needs • Support complex care management, disease management, and acute case management to improve health outcomes
• Bachelor of Science in Nursing (BSN) • Must have current CCM Certification or eligibility for exam in August 2025 • 5+ years of experience in nursing • 2+ years of experience working in care management • Must reside in a compact NLC state • Active Compact RN license in good standing with the nursing board of their state • Willingness to become and maintain licensure in multiple states • Work 9AM–6PM PST; preference for candidates based in MST/PST time zones • Comfortable discussing several medical conditions and experience with populations across age ranges • Experience working remotely • Strong competence using multiple computer/medical record systems • Strictly follow security and HIPAA regulations • Ability to gather clinical history, answer patient-level questions, and summarize findings • Efficient at writing medical information in easy-to-understand, patient-centric language • Spanish speaking desirable
• Equity • 401(k) savings plan through Fidelity • Comprehensive medical, vision, and dental coverage through multiple medical plan options, including disability insurance • Included Health telemedicine and health care navigation products and services at no cost for employees and dependents • Generous Paid Time Off (PTO) and Discretionary Time Off (DTO) • 12 weeks of 100% Paid Parental leave • Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance • Compassionate Leave • 11 paid holidays with one floating paid holiday • Work-From-Home reimbursement • 24 hours of Paid Volunteer Time Off (VTO) per year • Remote-first culture
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