Operations Specialist

🕒 June 9

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Incubyte

51 - 200 employees

Founded 2020

🤖 Artificial Intelligence

🏥 Healthcare

🤝 B2B

Artificial Intelligence • Healthcare • B2B

Incubyte is an engineering firm that builds production-ready AI systems and tooling for US healthtech organizations. They provide AI Product Engineering, AI Enablement, and AI Modernization services—embedding forward-deployed engineers with clients to deliver safe, compliant, and maintainable AI in regulated settings. Incubyte develops its own products and tools (Anthara, an AI conduct/runtime layer for policy-compliant code generation, and Bee, an open-source Claude Code plugin) and focuses on payer tech, provider tech (EHR integration, HIPAA compliance), and behavioral health use cases, emphasizing spec-driven development, test-driven development, and continuous delivery.

📋 Description

• Own the Backlog: Research, validate, and map 3,000 unmatched provider profiles to their correct Google Business Listings • Keep the Queue Clean: Monitor daily incoming flat file data and resolve new unmatched provider records • Dig Into Root Causes: Investigate why profiles fail to syndicate • Work Across Publishers: Troubleshoot publishing failures on various platforms • Manage Listings at Scale: Create, resolve duplicates, and close profiles • Support Customer Onboarding: Help health system clients get set up • Talk to Engineering: Flag issues to reduce manual work over time • Make Processes Smarter: Recommend improvements and automate repetitive tasks

🎯 Requirements

• 3–4 years of experience in provider data operations and publisher platform management • Understanding of NPI numbers, provider directories, credentialing basics • Hands-on experience with Google Business Profile, Bing Places, or Apple Maps • Technical comfort with Postman or any HTTP client for API-level investigation • Proficiency in handling large, messy data files • Strong written communication skills • Ability to work independently with ambiguous problems • TypeScript or scripting ability is a plus • Familiarity with analytics tools like Looker or Datadog is advantageous • Experience using AI tools like Claude, Gemini, or Copilot

🏖️ Benefits

• Dedicated learning & development budget • Sponsorship for conference talks • Comprehensive medical & term insurance • Employee-friendly leave policies

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