Senior Technical Program Manager

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🔥 0 minutes ago

🌽 Illinois, New York – Remote

🌽 Illinois – Remote 🗽 New York – Remote

⏰ Full Time

🟠 Senior

🔧 Technical Program Manager

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Independence Pet Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛡️ Insurance

👥 B2C

🧘 Wellness

Insurance • B2C • Wellness

Independence Pet Group is one of North America’s largest pet insurance and services organizations. The company supports insurance for more than 800,000 pets in the U. S. and Canada, with a mission to strengthen the bond between pets and their owners through innovative products and services. IPG offers a comprehensive range of underwriting options, turnkey partner solutions, and consumer-facing insurance products to support pets throughout their lives. The company is home to several insurance brands, providing vital support and services in the pet care industry.

📋 Description

• Establish and manage integrated program plans, roadmaps, dependency maps, milestone plans, RAID logs, and governance routines for complex business and technology initiatives • Convert executive priorities into actionable workstreams, decision points, deliverables, and operating cadence • Lead intake, prioritization, sequencing, and readiness assessment across product, technology, data/analytics, operations, commercial, and partner teams • Coordinate cross-functional teams and external partners • Translate business objectives and technical requirements into scope, deliverables, user stories, acceptance criteria, and implementation plans • Manage dependencies, tradeoffs, risks, blockers, resource constraints, and escalation paths • Prepare executive-ready status reports, decision memos, portfolio views, dashboards, and governance materials • Drive steering committees, working sessions, standups, planning/PI ceremonies, readiness reviews, UAT/QAT coordination, retrospectives, and post-launch follow-up • Ensure solution design, change management, security, privacy, quality, compliance, release readiness, and adoption needs are addressed • Facilitate alignment across senior leaders and teams • Continuously improve portfolio execution practices, intake workflows, prioritization frameworks, ownership models, status transparency, capacity planning, lessons learned, and governance standards • Operate independently and influence outcomes without direct authority

🎯 Requirements

• Bachelor's degree or equivalent experience • 7+ years of experience leading complex technical programs, portfolio execution, product delivery, enterprise transformation, or cross-functional business/technology initiatives • Ability to operate at executive and working-team levels, translating strategy into delivery plans, decision frameworks, and measurable outcomes • Strong command of program/portfolio governance, risk management, dependency management, prioritization, resource/capacity planning, change management, and executive communications • Experience partnering with product, technology, data/analytics, QA, operations, finance, legal/compliance, marketing, vendors, and external partners • Ability to manage sensitive stakeholder dynamics, clarify operating models, and build trust across competing priorities • Experience with Agile, hybrid, and waterfall delivery models • Working knowledge of PI planning, sprint ceremonies, UAT/QAT, release readiness, and benefits realization • Proficiency with ADO (Azure DevOps), Jira, Monday.com, Smartsheet, Confluence, SharePoint, PowerPoint, Excel, Power BI, or similar • Strong business acumen and analytical orientation • Ability to frame qualitative and quantitative tradeoffs for senior leadership • Advanced degree preferred • PMP, PgMP, ACP/Agile, SAFe, or similar certification preferred

🏖️ Benefits

• Comprehensive full medical, dental and vision Insurance • Basic Life Insurance at no cost to the employee • Company paid short-term and long-term disability • 12 weeks of 100% paid Parental Leave • Health Savings Account (HSA) • Flexible Spending Accounts (FSA) • Retirement savings plan • Personal Paid Time Off • Paid holidays and company-wide Wellness Day off • Paid time off to volunteer at nonprofit organizations • Pet friendly office environment • Commuter Benefits • Group Pet Insurance • On the job training and skills development • Employee Assistance Program (EAP)