Underwriting Operations Analyst

Job not on LinkedIn

🔥 1 hour ago

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on Indigo Group's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Still open on Indigo Group's site. Checked 4 minutes ago.

Logo of Indigo Group

Indigo Group

11 - 50 employees

💼 Consulting

📣 Marketing

✈️ Travel

Consulting • Marketing • Travel

Indigo Group is a leading provider of metaverse solutions for businesses, specializing in creating immersive virtual experiences for enterprise training, virtual events, education, marketing, and team-building. With a focus on harnessing the power of the metaverse and AI, Indigo Group offers customizable virtual platforms for businesses to engage with their audiences and foster brand loyalty. Their solutions include AI-powered showrooms, virtual offices, and interactive educational environments, all designed to enhance workforce readiness, boost sales, and create dynamic community engagements.

📋 Description

• Assist and support the Underwriting team in providing exceptional customer service to policyholders, agents/brokers, and internal customers • Handle policy processing for new business, renewals, and ongoing account maintenance under general supervision • Provide accurate and timely support to the Underwriting Team throughout the new business lifecycle and renewal account maintenance • Perform initial review, triage, and processing of new business and renewal submissions • Work with IT and Product Teams to troubleshoot, coordinate, and communicate system problems • Meet processing deadlines according to Underwriting Service Standards • Support the production, selection, pricing, control, and servicing of insurance policies using Indigo’s model • Comply with regulatory requirements and Patient Compensation Fund (PCF) rules • Collaborate with Sales to build, strengthen, and manage relationships with agents/brokers

🎯 Requirements

• Strong analytical skills • Strong interpersonal skills • Outstanding customer service skills • Curiosity and motivation to understand and apply a new, data-driven underwriting approach • Ability to accurately support underwriting throughout the new business lifecycle and ongoing renewal account maintenance • Ability to perform initial review, triage, and processing of new business and renewal submissions • Ability to troubleshoot, coordinate, and communicate system problems with IT and Product Teams • Ability to meet processing deadlines according to Underwriting Service Standards • Understanding of and compliance with regulatory requirements and Patient Compensation Fund (PCF) rules and unique requirements • Insurance underwriting or policy processing knowledge

🏖️ Benefits

• Remote distributed team with work-from-home flexibility • Intentional team gatherings to build relationships • Opportunity to contribute to a meaningful healthcare mission

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