Senior Product Manager, Revenue Systems

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Infobase

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1941

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Infobase is a provider of trusted digital reference and learning resources for K–12 schools, higher education institutions, public libraries, and employers. It offers a broad suite of multimedia content—videos, eBooks, databases, primary sources, and career resources—accessible through subscription platforms designed to support information literacy, curriculum alignment, and professional development. Infobase combines high-quality editorial content with platform tools and customer support to help institutions deliver research, instruction, and career-readiness solutions.

📋 Description

• Own and maintain a forward-looking, prioritized product roadmap for AMS and the connected revenue systems portfolio; ensure ongoing development reflects organizational priorities and industry best practices, and present progress and recommendations directly to ELT stakeholders. • Serve as the primary technology partner and cross-functional liaison between revenue-generating teams (Sales, Customer Success, Renewals, Marketing), Finance, and the Technology organization. • Partner with business-line leaders to understand workflows, diagnose capability gaps, and surface inefficiencies; bring forward proposals of what good looks like rather than waiting for requests. • Assess current system capabilities against business requirements; identify gaps, redundancies, and enhancement opportunities across the portfolio. • Translate stakeholder needs into clear, actionable requirements and prioritized feature backlogs for the internal engineering team; provide direction to developers and BI resources and remain accountable for the success of delivered solutions. • Lead structured build-versus-buy assessments, including vendor evaluations, proof-of-concept trials, and integration assessments; present recommendations with supporting rationale and total-cost awareness. • Manage vendor selection, onboarding, implementation, and integration of approved third-party solutions, ensuring they connect meaningfully with existing systems and data flows. • Lead the evaluation and implementation of a CRM solution for the Sales organization — the most critical near-term technology gap. • Ensure users are appropriately trained and supported on all revenue systems; own change management and drive measurable adoption of delivered solutions. • Define requirements for customer, subscription, renewal, and revenue-centric reporting and dashboards; ensure data integrity and accessibility across AMS and connected systems; establish data governance and integration best practices. • Identify, evaluate, and recommend AI-powered solutions that meaningfully improve revenue team efficiency and effectiveness — including marketing automation, churn prediction, and sales enablement intelligence. • Define KPIs and success metrics for each initiative; report outcomes to ELT stakeholders on a regular cadence in clear, executive-ready form. • Maintain awareness of the CRM and revenue technology landscape; facilitate structured alignment on priorities and tradeoffs, pushing back constructively when requests conflict with scalability or strategy.

🎯 Requirements

• Bachelor’s degree in business, information systems, computer science, or a related field, or equivalent practical experience. • 8–10+ years of progressive experience in product management, technical program management, revenue operations, or enterprise business systems. • Demonstrated success leading complex, cross-functional technology initiatives end-to-end — discovery, requirements definition, vendor evaluation, implementation oversight, change management, and adoption — including executive stakeholder management. • Deep familiarity with CRM, customer success, and marketing automation platforms; prior vendor evaluation and SaaS implementation experience. • Strong understanding of revenue operations workflows and customer lifecycle management in B2B subscription businesses. • Strong data literacy: able to assess system integrations, diagnose data-flow breakdowns, and define reporting requirements without being a practitioner. • Working fluency with AI-enabled tools and practical judgment about where AI (automation, predictive modeling, LLM-powered workflows) can be applied to real business problems. • Exceptional written and verbal communication — equally effective presenting a strategic roadmap to the leadership team, facilitating requirements conversations with strong-willed stakeholders, and working through details with a developer.

🏖️ Benefits

• health, dental, vision, 401K • generous paid time off plan