Consent & Device Recovery Coordinator

🔥 15 hours ago

🇺🇸 United States – Remote

⏱ Part Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of InfuSystem

InfuSystem

201 - 500 employees

Founded 1986

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

InfuSystem is a national healthcare services company that provides ambulatory and large-volume infusion pumps and other durable medical equipment for sale, rental and lease, along with related disposable supplies. It offers biomedical repair and maintenance (on-site and depot), integrated therapy services supporting clinic-to-home care (oncology, pain management, wound care), patient support and billing services, and device management platforms such as DeviceHub®. Headquartered in Rochester Hills, Michigan, InfuSystem operates field-based support centers and Centers of Excellence across the U. S. and Canada to enable continuity of outpatient care.

📋 Description

• Manage a productive workload and achieve meaningful results • Recover devices from patients, including infusion pumps, pain infusion pumps, and Negative Pressure Wound Therapy devices • Obtain signed consent documents allowing InfuSystem to bill for services rendered across all service lines • Place outbound calls to patients for consent sign-off and device recovery • Document detailed information from outbound device or consent recovery calls • Serve as a liaison between patients, customer service, and the revenue cycle • Meet InfuSystem work productivity and quality standards • Perform other job-related duties as required or assigned • Represent InfuSystem’s core values and maintain professionalism

🎯 Requirements

• 2-3 years’ experience in the healthcare industry • Medical terminology, required • Strong listening skills • Excellent communication skills • Critical thinking and analytical problem-solving skills • Ability to handle stressful situations • Ability to function independently • Ability to document meticulously • Ability to manage time and workload effectively • Proven written and verbal communication skills • Sound judgment • Natural curiosity to pursue issues and increase expertise • Ability to collaborate effectively and work selflessly as part of a team • Must have a dedicated workspace, reliable internet, and cellular phone service • Required working schedule may include limited weekend coverage

🏖️ Benefits

• Remote work arrangement • Part-time schedule • Dedicated workspace requirement supported by remote setup • Reliable internet and cellular phone service for remote work

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