Inktel Marketing
1 - 10 employees
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Inktel Marketing is a business process outsourcing (BPO) and contact center solutions provider that delivers multichannel customer support across phone, text, chat, email, and social media. The company combines people-centric culture, targeted training, coaching, and technology-driven software solutions to manage customer experience, e-commerce support, and industry-specific programs for clients in retail, education, government, healthcare, and consumer packaged goods. Inktel positions itself as a partner that scales operations, improves NPS, and integrates software and AI-enabled services to enhance client service outcomes.
Housing Program Call Center Agent
Job not on LinkedIn
🔥 2 hours ago
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Inktel Marketing
1 - 10 employees
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Inktel Marketing is a business process outsourcing (BPO) and contact center solutions provider that delivers multichannel customer support across phone, text, chat, email, and social media. The company combines people-centric culture, targeted training, coaching, and technology-driven software solutions to manage customer experience, e-commerce support, and industry-specific programs for clients in retail, education, government, healthcare, and consumer packaged goods. Inktel positions itself as a partner that scales operations, improves NPS, and integrates software and AI-enabled services to enhance client service outcomes.
📋 Description
• Answer incoming contacts from clients via phone, email, and chat • Promote products while meeting or exceeding customer expectations • Identify root cause of inquiries and maintain required product knowledge
🎯 Requirements
• 1 year customer service experience in retail, hospitality, or call center • Bilingual in Spanish or French a plus • Excellent interpersonal, verbal & written skills • Must be flexible to work 8:00 AM - 5PM Eastern, Monday through Friday
🏖️ Benefits
• Health insurance • 401(k) • Flexible work arrangements • Professional development
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